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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We have been clients at Infiniti of the Palm Beaches for the past 15 years, and are getting ready to work on our fifth car with them! Although our sales people have changed over the years, one thing that has been consistent is the amazing service we have always received from our service consultant, Danny Solorzano. Danny portrays the true meaning of customer service and always goes above and beyond to help us as his clients. He is very knowledgeable, efficient, trustworthy and is passionate about his work. It is so apparent ... read more
Business response:
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.
Service advisor was on point. The service tech took care of business and they had my vehicle in and out and washed in no time.
Business response:
. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Anthony Carroll is a very professional service advisor --- who went above and beyond in helping me, on a weekend, when my QX30 fuel pump went. It was a pleasure working with him and I was kept up to date on my car and the repairs. I'm a loyal customer because of service like his. Thank you!
Business response:
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Danny Solozano is hands down one of the best customer service oriented people I have ever had the pleasure of doing business with. I bought my Q50 from Infiniti of the Palm Beaches in 2018 and have had everyone one of its scheduled and unscheduled service visits done there and Danny has been my advisor for every visit. Never once have I had a bad experience with Danny. He has always been upfront and honest with any questions and needs I come up with and has always provided me with superior service. He is an asset to Infiniti... read more
Business response:
Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Very clean and modern dealership. The staff is friendly and helpful. I've purchased 3 vehicles here.
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Danny was my service advisor, and he is beyond outstanding and extremely knowledgeable in everything.
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Infiniti of the Palm Beaches. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Excellent service! Anthony is great and very responsive. The Lyft was very appreciated and super convenient. Zero complaints.
Business response:
Hello Jeff, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Danny, the service coordinator, did a great job, as usual. The car was returned clean & ready to go All the work requested was completed & then some. I never think of any other to get service or repair
Business response:
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Excellent service. Far better than Coconut Creek! Absolutely the best.thank you Danny and Aaron!
Business response:
Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.7 star rating with 659 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open at 8:00 a.m.