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INOVA Federal Credit Union

4.8

About this business

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.84,775 reviews
Joseph E.'s profile image
Joseph E. 
a year ago

This is my second time working with Todd Roberts and as always Todd is simply awesome. The whole process went smooth and Todd goes above and beyond to make sure things are completed in a timely manner. 

Business response:

We deeply appreciate your positive feedback, Joseph! Todd Roberts is indeed exceptional at what he does. Thank you for trusting INOVA with your financial needs. 

Wesley L.'s profile image
Wesley L. 
a year ago

Eric was just awesome ! He was as polite and patient and diligent as it gets !…. Super impressed with his service ! Extremely thorough and professional. He made me feel very comfortable and confident…. You guys truly have a winner on your team… excellent job Eric ! 

Business response:

Your positive feedback about Eric is great to hear, and not surprising.... we think he's pretty awesome, too! Thank you for sharing your experience, for the kind words, for your trust in us, and for your business. We look forward to continuing to serve you, Wesley! 

Tyrique C.'s profile image
Tyrique C. 
a year ago

10/10 experience. I had the pleasure to work with Mr.Todd Roberts and he was awesome! He really looks out for the members at INOVA. Very appreciative of the service provided. 

Business response:

Thank you for taking the time to share your experience with Todd, Tyrique! We are honored to have provided you with excellent service and we appreciate your trust un us for your financial needs! 

Hanna P.'s profile image
Hanna P. 
a year ago

Tiffany was a HUGE help to me! She was extremely easy to work with and was very patient with me through the entire process! It was way simpler than I could’ve imagined! 

Business response:

We greatly appreciate your positive feedback, Hanna! We're thrilled to hear that Tiffany was so helpful and made the process simple. Thank you for sharing your experience with us! 

Liza Ann K.'s profile image
Liza Ann K. 
a year ago

Jay was patient and very helpful in opening my accounts. 

Business response:

We appreciate your positive feedback, Liza! Thank you for your trust in us, and your business! 

Jim C.'s profile image
Jim C. 
a year ago

A wonderful experience! Very appreciative of the efforts and persistence that Todd did for making sure we were cared for in receiving a loan and the whole process. 

Business response:

Thank you for your kind words, Jim! We greatly appreciate your positive feedback on your experience with Todd and the loan process at INOVA. We are grateful for your business! 

Ronald G.'s profile image
Ronald G. 
a year ago

Awesome just awesome: Both Kayla and Cheryl were extremely helpful, professional, and friendly. Handle my issues brilliantly. A great experience for me . 

Business response:

We're delighted to hear that Kayla and Cheryl provided you with awesome service, Ronald. Thank you for sharing your experience with us - we appreciate your trust in us, and your business! 

Judy W.'s profile image
Judy W. 
a year ago

Jen was kind, helpful and very pleasant to work with. She stayed with me or called me back to make sure everything was corrected. 

Business response:

Judy, hearing about your positive experience with Jen is greatly appreciated. Thank you for sharing your feedback! 

Jamuar J.'s profile image
Jamuar J. 
a year ago

My experience was excellent once again my agent Eric West did a great job in helping get approved for the loan I needed and sealing the deal. 

Business response:

Your feedback is incredibly valuable, Jamuar. Thank you for sharing your experience with Eric with us; we're glad to hear he exceeded your expectations! Thank you for your business and trust in us for your financial needs. 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 4.8 star rating with 4,775 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.