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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very good job
Business response:
Appreciate it, Lovell! Thank you so much!
The phone experience was great. The in person part wasn’t the best. They left us sitting for about 45 minutes and no one came to tell us what the issue was.
Business response:
Hi Jill, Thank you for sharing your experience with us. We're sorry to hear you were left waiting so long in the lobby; your time is valuable and we will do better. We are glad to hear your interaction with Tyler over the phone was better than in branch, and again, we will work to improve upon wait times so this does not happen again. Thank you for business, your trust in us, and your feedback so we can make improvements where needed.
She was very helpful. She was very pleasant
Business response:
Thanks, Debra!
Amber was so friendly and very helpful. She made me feel welcome and did a great job explaining how things would work. She was hardworking and very fast at getting me answers. The rest of the loan team did amazing as well. I will recommend people to Inova where you treat people like family. Thank you to everyone who helped me refinance and a huge thank you to Amber for being awesome.
Business response:
Appreciate it, Sonia! Thank you for choosing INOVA and for the kind feedback!
Patrick is very efficient and diligent! Thank you for helping us!
Business response:
Any time, Jocelyn! Thanks for the review!
Cm worked out thing for me.
Business response:
Appreciate the review, Edward! Thanks!
Veronica is extremely pleasant was able to educate me as a consumer/customer did everything in our power to give me the best possible service and was very inquisitive extremely nice and was effective in getting the job done and so I am pleased with the representation
Business response:
We are happy to hear about your pleasant experience with our staff, and glad that Veronica could provide you with the best possible service. Thanks, Myron!
I was very happy with the service we got! It was very quick! And professional!
Business response:
Thanks, Shirlee, we appreciate you leaving a review!
Brandy was absolutely amazing! She made sure to explain everything throughly and was extremely patient with me which I truly appreciate. I feel so confident in my decision to finance with INOVA Federal. I rate my experience a 10/10 and will definitely recommend to friends and family!
Business response:
Thanks, Jasmin! Glad we could be of service, and appreciate the review!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,412 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.