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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Initial Help My request for help and guidance from iTrustCapital was met with a high level degree from Jonathan. His tone of voice was pleasant, he was patient with my questions, and thorough in his explanations. This is a new experience for me, so not knowing what I am exactly doing or what I need to ask or be aware of, I greatly appreciated this positive venture at the iTrustCapital starting line. A great appreciation to Jonathan!
Business response:
Thank you, DRR! We're so glad to hear about your positive experience with Jonathan.
Chad was of great help and he helped me… Chad was of great help and he helped me fix the 2FA issue quickly. Thanks
Business response:
Thank you, Sandip! We appreciate you taking the time to share your feedback.
Easy 5 Star Easy 5 Star! Every time I speak with someone there, they are always so knowledgeable. Recently I spoke with Alex, and he guided me through everything I needed to do, step-by-step in a way I could easily understand.
Business response:
Thank you, Erik! We appreciate your kind words and are thrilled to hear about your positive experience.
I needed help to set up a Roth IRA I needed help to set up a Roth IRA and called the customer support number. Chad P. provided quick, explicit directions that enabled me to complete the application accurately.
Business response:
Thank you, L.S! We appreciate you taking the time to share your experience.
Wonderful customer service Wonderful customer service
Business response:
Thank you, Ashik! If you have any other questions, please reach out to us; our team is here to help.
Great Initial Experience Chad P was awesome! He was very personable, patient, and resourceful. It was refreshing to speak with someone that wasn’t robotically following a script. Even though I had a slight challenge initially creating an account, my first interaction with iTrust Capital was very positive because of Chad.
Business response:
Thank you, Aaron! We're so glad to hear about your positive experience with Chad.
Jonathan is a great asset to iTrusCapiyal! When I called about a rollover, he was knowledgeable, professional, and patient. Jonathan is a great asset to the company (iTrusCapital). He is knowledgeable, professional, and patient.
Business response:
Thank you, Yawo! We are thrilled to hear about your positive experience with Jonathan.
New User to ITrust Capital My interaction with Alex couldn't have gone better. As a new user I was unsure how to transfer funds to iTrust Capital and Alex made it seamless!
Business response:
Thank you, John! We're so glad to hear that Alex was able to help you with your transfer.
Excellent Customer Service I had many questions regarding distributions and received expedient responses via email and phone conversations. The expertise of the Relationship Manager, Alyssa Ebner during my final review was AWESOME. She was patient, courteous, and thorough and made me feel valued. The process time for my transaction was much less than estimated. I received a follow up text regarding the Zoom call with information if I needed further or future assistance. I was given a direct contact, which hardly ever happens... read more
Business response:
Thank you, Cynthia! We appreciate your kind words and are thrilled to hear about your positive experience.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,932 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.