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iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great service Great service. I was able to complete a transfer by receiving and sending an authorization form at a local library while on vacation. She walked me thru the process nicely.
Business response:
Thank you for sharing your positive experience with us, Ken! Enjoy the platform.
He was very informative and help me… He was very informative and help me through every step to get my information completed
Business response:
Thank you, Gregory! Enjoy the platform.
Called back twice with questions Called back twice with questions. Chad and Brendan spent as much time with me as I needed. All questions were answered. A great confidence builder. Customer service in the USA so no issues trying to understand someone’s accent etc.
Business response:
Thank you, No name! Excellent service is what we strive for. If you have any other questions, please don't hesitate to reach out to us.
They took care of my phone number change They took care of my phone number change
Business response:
Thank you, Padraig! Please reach out for any additional questions.
Jimmy was very courteous and helpful on… Jimmy was very courteous and helpful on my call today to have funds transferred.
Business response:
Thank you, Dan! Please contact us for any additional questions. Happy investing!
2FA Reset for New Phone I purchased a new phone but needed 2FA set up on it because none of my accounts carried over. I sent an email to Support and received a response from Mouhamed within 30 minutes; he asked that I call in for assistance. When I called, Denielli reset my account - everything was wrapped up in just a few minutes. Great service, polite, and an actual resolution without getting bounced around to different people. Thank you, Mouhamed and Denielli!
Business response:
Thank you for sharing your positive experience, Eddie! Please reach out for any additional questions.
Danielle Was easy to understand Danielle Was easy to understand, answered all my questions, and was clear about the instructions on what I needed to do. Good job!
Business response:
Thank you, Laima! Our team goes the extra mile, especially Danielle. Enjoy the platform!
Chad was extremely helpful with all my… Chad was extremely helpful with all my questions. Definitely planning on keeping my money with Itrust long term. Earned over $50k in less than 3 years.
Business response:
Thank you, Jeff! Please reach out to us for any additional questions or concerns.
High Level Support I've been a satisfied iTrustCapital customer since 2021 and would like to express my gratitude to Trent and Carol for their assistance with a recent transfer from Vanguard. Despite Vanguard's assurance that the wire had been executed, it hadn't been received for over a week. Upon reaching out to Trent, he and Carol dedicated considerable effort to resolve the issue, coordinating with both Vanguard and the receiving institution. They went above and beyond, engaging in multiple calls with me and Vanguard to ... read more
Business response:
Thank you, Eric! High-level support is what we aim for, and we're happy to hear our team was able to assist you. Please reach out for any additional questions.
iTrustCapital has a 4.9 star rating with 7,597 reviews.
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.