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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service once again, by Shawn I have always had great service with ITrust Capital. This time was great as well. Shawn answered my questions professionally and was courteous regarding questions about a rollover to ITrust. Thank you 😊
Business response:
Thank you for sharing your awesome experience with Shawn! Please don't hesitate to reach out for any additional questions or issues.
A breath of fresh air Denielli assisted me today showing how to navigate the help support section of the platform. She was professional, friendly and above all patient, as I was in a bit of a hurry. She made it a point to be thorough and took an extra minute to send additional details to my email that explained policy. That’s when i realized that Denielli was listening and understood exactly what I was trying to figure out. perfect..Thank you!
Business response:
Thank you for sharing your awesome experience with Denielli! Enjoy the platform and please reach out for any additional questions.
Super quick. Super quick.
Business response:
Thank you, upuaɹq aʞsᴉld! Enjoy the platform.
Great help over the phone! Great help over the phone!
Business response:
Thank you, Martin! Enjoy the platform.
Just had a short phone call Just had a short phone call. My question was answered. Happy as of now.
Business response:
Happy to hear! Please reach out if you have any additional questions or concerns.
Great Customer Service I received outstanding customer service today from Ben Gausepohl, who answered my many questions regarding the logistics and considerations for 401k, traditional and Roth rollovers, contributions and distributions very patiently and completely. Another reason iTrustCapital is great to work with!
Business response:
Thank you, Jill! Please contact us for any additional questions or issues.
Chad Poulos was really friendly and… Chad Poulos was really friendly and fast helping me reset my 2 factor authentication after I got a new phone. Everything on my account still looks good even though it’s been over a year since I logged in.
Business response:
We're happy to hear that Chad was able to guide you through the process. Efficiency is what we strive for! Please reach out if you have any additional questions.
Grace was very efficient in helping me… Grace was very efficient in helping me by talking me through the steps to create an account. Fortunately she did a much better job than the software with all its bugs.
Business response:
Thank you, Jeffrey! If you have any additional questions please reach out to us. Happy investing!
Helpful, Friendly and Patient Nadia, Grace and Trent were very helpful, friendly and patient. Proactively communicating to ensure all our paperwork was in order for a smooth transfer. They'll even give you their direct company line to avoid repeating an issue you may be handling with another financial institution. And they patiently walk you through the website. Excellent customer service!
Business response:
Thank you, Susan! Glad to hear that Nadia, Grace, and Trent were able to guide you through your transfer process. Please contact us if you have any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,597 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.