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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I sought help from ITrustCapital's… I sought help from ITrustCapital's customer support team. I was having trouble transferring my IRA. Gladis was very helpful. Very speedy in responding to my email. And she was quickly able to instruct me on what to do, why I was having issues and the necessary information and documents to fix the process. Thank you Gladis!
Business response:
Thank you, Mark! Enjoy the platform and please reach out for any additional questions.
Handled all my questions on one call! Handled all my questions on one call!
Business response:
Thank you, Napa Dave! Enjoy the platform.
Quick reply and professional Thanks to Ryan Davis, my experience with customer support was top-notch! He was very professional and quick to reply to all my questions.
Business response:
Thank you, Jen! Top-notch service is what we strive for. Please contact us for any additional questions or concerns.
Ben was great Ben was great. I was having trouble sending funds and Ben stayed with me as I tried several attempts and provided me with the solution I needed to resolve the issue. Ben was exceptionally patient and friendly and my experience was extremely positive.
Business response:
Thank you, Randall! Please reach out if you have any additional questions or concerns. Happy investing!
Solved a problem that started elsewhere I had many challenges with moving my funds from Schwab to iTrust . I was repeatedly told by Schwab that my funds had been wired, only to find out days later that this was not true. I reached out to iTrust for help, and Ben Gausepohl really came through for me. He gave very specific, detailed information about the process. When Schwab again assured me (for the 3rd or 4th time) that the wire had gone out "this morning," I used the information Ben gave me. Confronted in this way, Schwab f... read more
Business response:
Thank you for sharing your positive experience with Ben! Please reach out for any additional questions or concerns.
The team at iTrust is very helpful and… The team at iTrust is very helpful and absolutely love the service they provide.
Business response:
Thank you, Tom! Please reach out if you have any additional questions or concerns.
Customer service was excellent Customer service was excellent. Ben was amazing he went above and beyond. Following up with me through both phone and email. Highly recommend
Business response:
Thank you, Michele! Our team goes above and beyond, especially Ben. Please reach out if you have any additional questions or concerns.
Ben at I Trust Capital took the time… Ben at I Trust Capital took the time needed to check into what was needed for me to make coordinated inflows into my account. Very professional and full of care.
Business response:
Thank you! Professional service is what we strive for.
My interaction today with your… My interaction today with your "Relationship Manager" Brendan Lee was notably respectful, easy-going, and friendly. His directions, which I needed to complete the transfer form correctly, were easily understandable. His patient assistance was appreciated. I look forward to interacting with Brendan as future needs for direct contact with iTrustCapital arise.
Business response:
Thank you for sharing your awesome experience with Brendan! Enjoy the platform.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,597 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.