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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm old enough to remember when all companies had Customer Service like iTrust Capital. iTrust Capital is the modern option with old-school customer service. Mr. Morales was very professional, courteous, and helpful.
Business response:
Our team goes above and beyond, especially Mark! Thank you, D C!
Roth Conversion Nadia handled a Roth conversion and it went smoothly. She was friendly and efficient!
Business response:
Thank you for your positive feedback, JG! Friendly and efficient service is our goal, and we're happy that Nadia exceeded your expectations. Please contact us if you have any additional questions or issues.
David was excellent and very patient… David was excellent and very patient with me. Great job Thank you
Business response:
Thank you, LC!
Excellent v helpful easy to deal with Excellent v helpful easy to deal with
Business response:
Thank you, Sanjay! We appreciate you sharing your positive feedback. Please contact us if you have any additoinal questions or issues.
Timely Timely, friendly, professional, he even called early
Business response:
Thank you, beerad! Please contact us if you have any additional questions or issues.
Fast efficient professional Fast efficient professional
Business response:
Fast, efficient, and professional service is what we strive for. Thank you, Ryan!
Mark Morales saved the day Mark Morales saved the day. I had a distribution interview call and apparently booking system failed so got stood up for it. However after sending and asking for a clarification email, I got contacted promptly by Mark Morales explaining situation and solved all my queries and priorized my transactions so no more time would be lost. My impression is that systems for Itrust still are quite manual, but customer service is quite responsive and efficient. Thanks again
Business response:
Thank you for your feedback, Enrique. Please contact us if you have any additional questions or issues.
Thank you Jimmy! Thank you Jimmy, for your clarity and efficiency! I appreciate your ability to shift when I missed a step and kept me on track. Very professional!
Business response:
Thank you, Kathy! Professional and excellent client experience is what we strive for. Please contact us if you have any additional questions or issues.
Stewardship of CeFi & Earned Recognition… My Endorsement As a general rule, I don’t often believe in 5 stars bc that would indicate no room for growth but in the case of iTrustCapital both as a platform and the help given to me by Mark Morales & Adam Fote since reaching out was exemplary. Having gotten caught in the FTX/Celsius Bankruptcies and watching CeFi implode thereafter, for one, I am ecstatic that this one non-publicly traded US digital asset platform continued (and improved) as it would appear to me as the only of i... read more
Business response:
Thank you, Michael! We appreciate your positive feedback. It's uplifting to hear that our team, especially Mark and Adam, were able to provide you with excellent service. Ensuring our client's satisfaction remains our top priority as we continue to grow in the digital asset industry. Please contact us if you have any additional questions or concerns.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,600 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.