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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great platform for the crypto community… Great platform for the crypto community to invest for the future and the way forward for all investors.
Business response:
Thank you for choosing us, Bernie!
I have been though 3 transfers… I have been though 3 transfers personally and every time is different. It seems like iTrust can't be consistent. The worst part is that when you talk to any reps its like talking into the wind. iTrust is going to make there money regardless but its still early in this game and hopefully the future brings us an entity that listens to the customer more. Also you can forget about referral rewards they want you to open an account with a particular service in order to get it. They probably get paid... read more
Business response:
Hi Jesus, Thank you for your continued business, truly! Taking a look at your account, it appears most of your transfers were made from a Custodian that requires physical wet-ink signatures in order to wire transfer funds over. In your case, checks were sent to fund the account each time. This significantly delays the transfer process. We will contact you on Monday to address this so future transfers are smoother. We will also follow up on the referral reward to figure out why there is a disconnect.
excellent site for especially buying… excellent site for especially buying bitcoin for retirement accounts. responsive, reasonably priced I even opened up another retirement account due to the positive experience I had
Business response:
Thank you, James! Enjoy the platform!
The new upgrade to allow Staking went… The new upgrade to allow Staking went very smooth and such an easy platform to use. I’m looking forward to what else they will bring. If you are thinking about investing for the long term into Crypto I highly recommend using Itrust.
Business response:
We appreciate the positive feedback. Thank you, Christopher!
slow to answer questions you guys take so long to get back with answers to questions no phone service still no referral bonus
Business response:
Hi Ted, While we appreciate the feedback, we have an open phone line, (562) 600-8437, which is live 8-11:30AM, and then 12:30-4PM every weekday. If you're eligible for a referral reward, you will receive it within 30-40 days of your account being funded. Thanks for your understanding.
What a great company! Moved IRA funds out of the corrupt stock market and got crypto with ITrust. They made the process simple, even for someone as technically challenged like me. Great job ITrust!
Business response:
That's what we strive for! Thank you, Ed!
iTrust Has Worked Well for Me and Much Better than the Competitor I started crypto IRA investing, but got told false information about them, and moved my crypto to a competitor. So I have moved crypto out of iTrust and it went smoothly. I found out more information--I had been lied to by the competitor, and there was more and more aspects of their services that bothered me. It was very difficult to move my crypto out of the competitor's site and back to iTrust, but the customer service at iTrust helped me all along the two m... read more
Business response:
Thank you so much for the positive feedback! Please reach out to us if you have any additional questions or concerns.
One of the best crypto IRA's out there I've been using iTrustCapital for a few years now, and will continue to do so. Whenever I had issues, their customer service got back to me quickly. I just wish they had a fee structure so that high volume traders could benefit from lower fees. I would definitely do more selling/buying if fees were lower.
Business response:
Thank you, JS! As we continue to grow, we plan on adding additional features to the platform. Stay tuned.
I’ve been with iTrust since Sept 2020 I’ve been with iTrust since Sept 2020. They have continued to innovate and add to services with increased options. Best of all is the customer service and respect and response to their customers. Crypto is a wild jungle and iTrust is a trusted guide. I look forward to many years together.
Business response:
We're so grateful to have you! Thank you for being with us since 2020!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,380 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.