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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,851 reviews
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Mark S., Tennessee's profile image
Mark S., Tennessee 
4 years ago

I recently transferred a Roth IRA from… I recently transferred a Roth IRA from another financial institution to iTrust Capital. The iTrust team working with me, headed by Jimmy Herrera, were outstanding. They made the whole process easy and seamless. They are very knowledgeable about what needed to be done and all the steps involved. It was a very stress-free experience. I would highly recommend iTrust Capital to anyone. 

Business response:

Our CX team strives to provide the best service, especially Jimmy. Thank you, Mark! 

Steve's profile image
Steve 
4 years ago

Transferred a Roth IRA to ITrust Transferred a Roth IRA to ITrust, everything went smooth. I would like to thank Nadia for her excellent customer service! 

Business response:

Thank you for choosing us, Steve! You made the right choice. Have fun! 

Mat's profile image
Mat 
4 years ago

couldn't be happier with the service. couldn't be happier with the service. 

Business response:

Glad to hear! Thank you for choosing us, Mat! 

Glenn L's profile image
Glenn L 
4 years ago

All service actions have been prompt &… All service actions have been prompt & professional Great customer service that keeps us informed at all times 

Business response:

Thanks, Glenn! We appreciate your kind review. 

Bw's profile image
Bw 
4 years ago

They walked me through the process and… They walked me through the process and explained every step. Communication from Itrustcapital was excellent. 

Business response:

Excellent service is what we strive for. Thank you! 

JackieS's profile image
JackieS 
4 years ago

I have loved the customer service so… I have loved the customer service so far. Really great! Very responsive. Thank you! Only a few negatives.... I didn't love the fact that I had to use a separate email to create a traditional IRA. (I already had a Roth with iTrust) Also, I would have loved to have seen more options to choose from, like Vechain. But maybe that's coming! (I know you're still new) And lastly, but perhaps most importantly, I'd really like to stake my DOT, Tezos, and ADA, even while it's in my iTrust account. ... read more

Business response:

Thanks for all of your feedback! We are in the process of implementing a solution to combine multiple accounts on one dashboard. We hope to have this ready at some point this quarter. We appreciate your patience. 

John's profile image
John 
4 years ago

EVERY THING WORKS QUICK AND EASY EVERY THING WORKS QUICK AND EASY. I WOULD JUST LIKE TO KNOW HOW YOU CAN WITHDRAW FUNDS FORM YOUR ACCOUNT ESPECIALLY IF YOU ARE OVER 60 

Business response:

Thank you for choosing us, John. Please reach out to our support team for any additional questions and concerns. 

Matt C's profile image
Matt C 
4 years ago

Very pleased with ITrust Capital's… Very pleased with ITrust Capital's product offering & service staff for providing guidance on Roth transfer/roll-overs! Also, the ability to trade directly in a Roth IRA w/out having a tax implication is a tremendous advantage. 

Business response:

We're pleased to have you as a client. Thank you for your kind review, Matt! 

Jerold De Jesus's profile image
Jerold De Jesus 
4 years ago

Above and beyond The team at itrustcapital really went above and beyond in regards to helping me open my acct., and especially feeling comfortable, I especially want to thank Shawn Noad, Gregory, and finally Jimmy and the rest of the team who helped expedite and help with the process. I do recommend using itrustcapital, I appreciate all their professionalism and knowledge. Thanks again itrustcapital Team “Your Awsome” 

Business response:

Thank you, Jerold! Our CX team takes pride in providing the best service, and those you mentioned go above and beyond. Enjoy! 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,851 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.