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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Platform is easy to use Platform is easy to use. I enjoy being able to have a self-directed IRA using crypto. The things I don't like are not being able to set Stop Losses or Limit Orders. This alone losses me $100's of dollars. Second thing I don't like is that every trade costs me around $100 dollars in fees. Over time this is going to add up to massive losses in my account.
Good Service with Room for Improvememt First, let me say that I *like* iTrust despite this being a somewhat critical review. It's a great alternative to traditional stocks-and-bonds retirement accounts, and its fees are better than its competitors (though I do wish they could get that 1% crypto transaction fee lower more quickly). Also, I sent a complaint to the service and was pleasantly surprised and impressed to get a personal phone call from one of the company's chief officers within one or two days. The company does see... read more
The coin prices are always higher than… The coin prices are always higher than actual market prices. Therefore plus 1% fee is very deceiving. It is more than 2%
Business response:
Hi Alfonso, iTrustCapital has the lowest fees of any Crypto IRA provider. Please see below to understand how a cryptocurrency trade works. There are 3 elements to each trade, iTrustCapital's 1% trade fee, the spread from the liquidity provider, and the market execution price. We source liquidity from institutional exchanges like Falcon X and Coinbase Prime, which have some of the tightest spreads in the industry. All trades are market orders which can fluctuate slightly before execution. Keep in mind there is less liquidity ... read more
A very easy and interface to manage… A very easy and interface to manage your crypto assets. The one negative thing that I should say is that there is not immediate customer support. You have to put in a request for an appointment which usually takes a couple days. Other than that I think it’s a great way to manage your crypto IRA.
I Trust Capital has the best customer… I Trust Capital has the best customer service of any company in the cryptocurrency space!
Extremely basic Extremely basic. You can buy market order crypto from a so-so selection in an IRA. No cost basis tracking. No limit orders. No stop loses. I found out about them from one of their affiliates that pushes this as a way to trade tax free, but without these tools, unless you want to sit and watch the market 24/7, you really cannot do this. If staking starts within a few months I would probably give another star. For what it is it works, they appear to be the most competitively priced, even with their wide spreads... read more
Danielle was a tremendous amount of… Danielle was a tremendous amount of help so far everybody I trust capital has gone out of their way to help me understand and roll some of my IRA into crypto which is very exciting thank you for the help
Very helpful and professional Very helpful in assisting with my rollover from a 457 plan. Extremely good communication as we worked through a couple bugs created by my previous custodian. The selection of available Cryptos keeps growing. I am very happy with my new iTrust IRA account.
The best part, it's a self directed account. The first time I transferred funds it was a little confusing dealing with the different requirements of each company. This was also during the worst part of the pandemic. We worked through it and finally got the transfer made. The second time I transferred funds it only took a few days. It has been easy to buy crypto and so far I have not sold any. Costs are straight forward and the platform is quick and easy. The best part, it's a self directed account.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,292 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.