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2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
ITrustCapital was very easy to set up… ITrustCapital was very easy to set up and in my opinion very affordable for the average person. I looked into Bitcoin IRA'S in the past and the fees were astronomical and unrealistic. ITrustCapital has changed that with reasonable low fees and a great website that is easy to navigate. I did have to learn the hard way that every trade outside of a Bitcoin IRA is a taxable event. But as long as you buy, sell, or trade within your IRA your insulated against the IRS till you cash out later ... read more
Poor Customer Service/Communication Slow initial setup time. Communication is bad. You need to make an appointment to talk to someone even for emergencies. Lack of a messaging/chat app. is inexcusable in this day and age.
Business response:
Hey Felicia, Your account was set up in one business day from the time you submitted your online application. The majority of the time it took for your account to fund was due to the transferring custodian's long processing time and the fact that they would only mail a physical check. There is a 'Message Us' button at the top of every page on our site, including when you login to your personal dashboard. During these times of unprecedented volume, this is the best way to reach us. We typically respond to urgent requests same... read more
It's nice your starting to add more… It's nice your starting to add more coins. Don't forget the best of the best (Cardona ADA) The future of crypto.
I cant find a way to withdraw funds I cant find a way to withdraw funds Do i need to write someone?
Business response:
Hi Larry, A representative will reach out to you today to assist you.
I love being able to buy cryptocurrency… I love being able to buy cryptocurrency so easily and silver without the high premiums. The speed is so much faster than my initial slow-as-molasses precious metals trustee who caused me to lose out on profits because metal prices moved quickly while they were taking weeks to process my transfers.
Still missing other cryptocurrencies on… Still missing other cryptocurrencies on the site. Good service though, but I think for the monthly fee this should be expected.
A rare opportunity iTrustCapital offers a rare opportunity to invest in cryptocurrency within the tax-shelter of your IRA. Although a few other firms also provide this ability, after comparing fees, customer service, and security, I believe iTrust stands above the rest. The process of opening and funding an account is simple. The online platform is easy to navigate. iTrustCapital offers basic crypto assets, but I do wish they offered more (like Cardano). Although their trading platform is extremely intuitive, I'd like to see... read more
iTrustCapital is a great SDIRA provider… iTrustCapital is a great SDIRA provider if you are looking to gain exposure to cryptocurrency and precious metals. iTrust allows you to choose your investments with a provider that does not rip you off. 1% per trade and a flat fee of $29.95/mo is terrific when compared to other platforms that charge an asset-based fee. I looked at many competitors and compared them all and iTrustCapital beat them all on many metrics.
The user interface needs some work The user interface needs some work. I understand you want to keep it simple, but it's a bit too simple. The portfolio manager can be simple and easy to use and look much more sleek and modern. I personally like the Voyager app for crypto. You should check out their interface for some design ideas. A pie chart of your holdings by percentage would be much more efficient then your bar design for each asset. I would also add a field for the total P&L so users can see account performance at a gl... read more
iTrustCapital has a 4.8 star rating with 14,209 reviews.
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.