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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay away....far far away Beware I cannot stress this enough I DO NOT KNOW where all of the 5 star reviews come from maybe from IRA accounts I do not know my thoughts only. However if you are thinking of moving your crypto to here from another trading platform because of high fees I want to let you know that "itrust" may be great for IRA retirement accounts but if you are a trader like me and when time is a priority you may want to look elsewhere bc "Itrust" is not a broker #1 their are limits of what they can do. Their are ... read more
Great Customer Service in a Powerful Platform I've been investing with iTrustCapital pretty much since they started over 5 years ago. In fact, I still sport the umbrella, winter hat and journal they sent me as a welcome package all those years ago. When I first signed on, there was a monthly account fee. It wasn't a big amount, but every bit that you spend on fees is money you do not get to purchase crypto and precious metals with. In less than 1 year, iTrustCapital dropped the monthly account fees, so that was certainly app... read more
Business response:
Thank you, Mike! We’re honored to have had you with us since the early days and truly appreciate your continued trust and support. It’s great to hear that Jeff and the team have provided helpful support throughout your journey.
Great Company Great company. Highly recommend iTrustCaptial for your crypto IRA. Have worked with both Alyssa Ebner & Joshua Alvarez and the communication has been excellent. A+
Business response:
Thank you, Mike! We’re glad to hear you’ve had such a great experience with both Alyssa and Josh. We appreciate your recommendation.
Old school customer service, modern technology I had a great experience with iTrustCapital. My agent, Bobby, was professional, helpful, and easy to understand. He explained everything clearly, spoke excellent English, and most importantly, followed up exactly when he said he would. It’s refreshing to work with someone who keeps their word and takes the time to make sure you feel confident in the process. Highly recommend both iTrustCapital and Bobby for anyone looking to set up a crypto IRA.
iTrustCapital answers the phone… iTrustCapital answers the phone quickly! This is so important to me especially when dealing with crypto! I love the support I get from them when needed. Romeo and Darya were both quick and efficient when answering my questions and helping me out.
Business response:
Thank you, Angela! We’re so glad to hear that Romeo and Darya provided efficient support when you needed it. Feel free to reach out to us with any additional questions.
Ayrton was awesome Ayrton was awesome! A pro, helped me every step of the way. I am impressed with this company and trusting my crypto is safe. He’s a 10/10!
Business response:
Thank you! It's good to know Ayrton was able to assist you every step of the way. Feel free to reach out to us with any additional questions.
Best customer service in the entire… Best customer service in the entire crypto world... Hands down. I always (so far) leave an interaction with Itrust customer service feeling good.
Business response:
Thank you, Vicki! We’re thrilled to hear that every interaction with our team has left you feeling confident and cared for.
Rafael answered all of my questions and… Rafael answered all of my questions and was very patient with walking me through the process of transferring crypto from one account to my ITrust Capital account. He even followed up with a text to make sure I understood everything. Great job Rafael!
Business response:
Thank you, James! We’re so glad to hear Rafael made your transfer process smooth and easy to understand.
I made a mistake depositing my crypto… I made a mistake depositing my crypto into my new I Trust Capital premium account, David explained and walked me thru how to correct my mistake and it went very smooth
Business response:
Thank you, Randy! We’re so glad David was able to guide you through the process and help resolve your issue smoothly. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,821 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.