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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best company Best company, every single time you call you get the best service, and that seems a bit rare after the decline in other companies’ customer service and management over the past few years. Chad V. recently was very helpful, seems one of the many reasons why iTrust is regarded as number one by customers including yours truly. Jeffrey C. does a great job in distribution along with Eric K. We can always work any situations out to our happiness given everybody ever contacted at iTrust is an actual smart human being a... read more
Business response:
Thank you, C J! We appreciate your kind words and are thrilled to hear about your positive experiences with our team.
Thankful for the insights As the crypto market is starting to pick up, I wanted to get my children involved in the opportunity and was so thankful for the help Chad Poulos from iTrustCapital provided. He guided me as to the best way to setup the accounts for each of my family members. Thanks again!
Business response:
Thank you, A. Guzman! We strive to provide our clients with the best possible service and support.
The BEST way to stack gold silver & crypto for retirement I enjoy using iTrusCapital for my crypto IRA needs. It’s simple to attach my bank account unlike most other crypto IRA or BTC accounts that require funds to be wired. The personal service is fantastic! I enjoy getting a person on the phone without going through multiple menus. The ONLY reason I don’t give them 5 stars is because of the $500 minimum to add money to the account. If that’s not an issue for you then iTrustCapitol is a 5. Believe me when I say you will fin... read more
Business response:
Thank you for your kind words and for sharing your experience with iTrusCapital.
Takes forever the iTrust to transfer funds I have been an acct holder of iTrust for the past 3-4 years, and I have to say that everytime I want to transfer money into iTrust (you would think iTrust would want inflows into their co.), and they take FOREVER to get their portion of the paperwork over to Schwab to commence the transfer. Right now, their excuse is that "we are in a bull mkt, so we have alot of requests for transfers". How lame can you get................I would go with another co. If I was not so close to retirem... read more
Business response:
Hi Terry, This review is unnecessary. You just submitted your transfer request yesterday. Your previous transfer from Schwab took 1 business day, and the one before that was a few business days. We process these as fast as we can. As our team member mentioned on the phone, we're extremely busy right now due to the renewed excitement in crypto, but we're more than happy to process your digital paperwork ASAP.
Chad P was quite helpful at the time… Chad P was quite helpful at the time after the election when the crypto market was going crazy. Thanks Chad P Mr. Bill
Business response:
Thank you, Mr Bill!
Security and Professionalism I have been using iTrust now for a couple of years, just to stash a couple of bollars and let it grow. I've had to do a 2 transactions over the past month and I have no complaints. Jeffery (1) and Alyssa (2) have made the experience enjoyable and painless, they are professional and patient. The whole support team/page will answer all your questions. Its nice very nice to have a human being to talk to. They take security seriously and will quadruple verify that the person they are talking and seei... read more
Business response:
Thank you for the positive review, Amiko!
Thank you Chad for your help Thank you Chad for your help. Just starting a crypto bull run and these guys are all over it.
Business response:
Thank you, Struttinbuck! We appreciate your kind words and are glad to hear that you're finding our service helpful.
Joe Kim was great Joe Kim was great! Very knowledgable and we ended up chatting about crypto in general and different IRA accounts. Very personable and helpful. Will go to him for any questions in the future!
Business response:
Thank you, David! We're thrilled to hear about your positive experience with Joe.
Julian was very helpful and patient Julian was very helpful and patient with me, a new account. He helped walk me through some things and we got things completed eventually even though there was a problem. ITrustCapital is where you should have your retirement Bitcoin.
Business response:
Thank you, Derrick! We appreciate you taking the time to share your positive experience.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,813 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.