This profile has been claimed by the business owner or representative.
J-Prime Steakhouse
- Restaurants
- San Antonio, TX
About this business
Location details
1401 North Loop 1604 W, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 p.m. to 10:00 p.m. | |
| Tue | 4:30 p.m. to 10:30 p.m. | |
| Wed | 4:30 p.m. to 10:30 p.m. | |
| Thu | 4:30 p.m. to 10:30 p.m. | |
| Fri | 4:30 p.m. to 10:30 p.m. | |
| Sat | 4:30 p.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The service was VERY slow. We had several wait staff come to take our order which most likely caused confusion and delays in receiving our meal orders. We arrived early for our 7:30 reservation and was seated early but by the time waitstaff finally came to take our drink order, appetizer order, salad order and finally dinner order - we didn’t get our steaks until 9:30pm and by that time it felt so late so we packed up most of our food to take home. The steaks and food was good but because of such slow service for our dinner ... read more
This used to be our favorite steak place in town. We have been there many times over the years and the service has always been impeccable. But we will never go back again after our experience tonight. A table of 5 arrived after us who were obvious cartel folks and our waiter then spent 100% of his time at that single table ignoring all others. I’ve always heard the restaurant was a magnet for those types, but tonight was the first time I’ve seen it in person. Done.
Our waiter had no personality. Didn’t seem like he wanted to be there. I made us wait for a long time before he came and took our order.
We had a reservation for 7:45 for 6 people and were not seated until nearly an hour later. It was my son’s birthday. There was not an apology for the late seating and not extra accommodations for our inconvenience. There was not an acknowledgment of the birthday even though it was included in our reservation. We spent a lot of money and have been many times. This was by far our worst experience. We did not leave until nearly 11:00, service was slow. Just a terrible experience. I didn’t say anything at the time because I didn... read more
From the time we got there until the time we left everything was a confusing disaster. No one understood what gluten-free meant, nobody tried to understand and it's the worst experience I've ever had at J Prime. I won't be going back until they get their act together and I went there frequently.
Overrated and too expensive for what you get. Good cuts of meat, decent service but completely overpriced and overrated.
food is great and all, but too many busy bodies walking around, no quiet moment for romantic feels, server is good but didn’t acknowledge his own mistake, waited for appetizer to be served 25 minutes after ordering it, waited 1 hour and 25 minutes to get the main course, lost our appetite for dessert as we got treated like nobody not as important as the other people, felt disappointed and discriminated.
Steak was overcooked, however, the service was top notch. Maybe it’s just me, but I struggle with paying so much for a steak that I can cook better at home for 1/3 the price.
Steak was overcooked, however, the service was top notch. Maybe it’s just me, but I struggle with paying so much for a steak that I can cook better at home for 1/3 the price.
Frequently asked questions about J-Prime Steakhouse
How is J-Prime Steakhouse rated?
J-Prime Steakhouse has a 4.8 star rating with 10,321 reviews.
When is J-Prime Steakhouse open?
J-Prime Steakhouse is open now. It will close at 10:30 p.m.