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Jake n JOES Sports Grille - Braintree
- American
- Braintree, MA
About this business
Location details
551 John Mahar Hwy, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 11:30 p.m. | |
| Tue | 11:30 a.m. to 11:30 p.m. | |
| Wed | 11:30 a.m. to 11:30 p.m. | |
| Thu | 11:30 a.m. to 12:30 a.m. | |
| Fri | 11:30 a.m. to 12:30 a.m. | |
| Sat | 11:30 a.m. to 12:30 a.m. | |
| Sun | 11:30 a.m. to 11:30 p.m. |
Waitstaff was so nice! Surprised our table with a dessert for or friends engagement we were celebrating. The place is very lively; but that’s the point of going to this restaurant. Good pub food- big menu. Clean restaurant and bathroom. We had a fun time!
Our server Chris was outstanding!!! I ordered the fajita tacos that were a bit small, but good. The roasted creamed corn that came with it was awesome! Apps were great and all the other food was delicious! Great atmosphere!!!
Overall service was fair, pub food was good, but not excellent and noise level was too high for me. We love sports and drinks, but much too noisy to enjoy a game.
Great food. Great atmosphere. Great fun!
Great food and great service. TVs all around so there are many sports being shown.
The restaurant was very cold. Cold air blowing from the vents above the booths along the walls. We were there to watch the Super Bowl and it was busy and lively as it should be, but had to watch it with coats on and still froze. It will keep me from going back.
Business response:
Linda, thank you for coming in on Super Bowl Sunday and for taking the time to share your feedback. We’re really sorry to hear that the restaurant felt cold during your visit—especially on such a big game day. That’s certainly not the comfortable experience we want for our guests. We understand how distracting that must have been, and we appreciate you bringing it to our attention. If you’re open to it, we’d value the chance to learn more. Please feel free to reach out to our GM, Mike Bernard directly. We hope you might cons... read more
Food was cold and bland. Next time will stick to apps and burgers.
Business response:
Thanks for the feedback, Rick. We're sorry to hear the food didn’t hit the mark this time — that’s not the experience we aim to deliver. We’re glad to hear you’ll give the apps and burgers a shot next time — they’re definitely guest favorites. We appreciate the honest review and look forward to the chance to serve you again!
My friends and I have been here for 10+ times this year. The food and service are generally good, however, the service was awful last night. There weren’t a lot of ppl and I had to be honest that we sat there for 15+ mins before someone came over and asked about the drink which was fine as we weren’t in a hurry. We had to wait another 20+ mins to let the waitress know we’d like to order food. The worst part (particularly in a sport bar) we had to do was to ask multiple times for another round of drink!!! 4 of us were there w... read more
Business response:
Good Morning Ryan, Thank you for taking the time to leave us with your feedback from your visit on Saturday. I am terribly sorry for the poor service you received during your visit and I will be sure to use your review as a coaching point for our team. There is absolutely no excuse for this big of a miss. If you are available to chat offline a bit more about your experience, I would be happy to try and make this up to you to win back your trust. I can assure you that this is not the typical Saturday night out we strive to de... read more
Went here as they had gluten free options and the food was horrible. Way too much money for very low quality food. Service was poor, our food took a long time to come out. Would not recommend this restaurant.
Business response:
Hi Nicole, My names Mike Bernard, I am the General Manager over here at Jake N Joes Braintree. I wanted to reach out to you personally but was unable to locate any phone number associated with the booking. I would like to apologize for the overall poor experience you had dining in with us. I can assure you this sounds like a one off situation and I would be happy to make it up to you. If you would not mind shooting me an email , I'd love to chat with you offline and make this right for you!! I look forward to hearing from yo... read more
Frequently asked questions about Jake n JOES Sports Grille - Braintree
How is Jake n JOES Sports Grille - Braintree rated?
Jake n JOES Sports Grille - Braintree has a 4.2 star rating with 1,742 reviews.
When is Jake n JOES Sports Grille - Braintree open?
Jake n JOES Sports Grille - Braintree is open now. It will close tomorrow at 12:30 a.m.