Jake n JOES Sports Grille - Waltham

Business response:

Thank you so much for your amazing review Ralph. We feel so honored to hear that Morgan made your time at Jake n JOES unforgettable. Her level of attention and care is what makes us proud! We are also glad that you found our Crispy Korean Taco dish to be outstanding. Our goal is for all customers to enjoy a great and unique flavors every time they visit us, and it sounds like we've succeeded in your case. Thanks again for taking the time to leave a review about your experience with us! We hope to welcome you back soon! 

Business response:

Thank you so much for your kind words about your recent experience at Jake n JOES Sports Grille, Ralph! We are happy to have added to the overall enjoyment of your visit with our fantastic service and delicious food. We strive every day to make sure all of our customers have a great time, so thank you for taking the time to tell us how we did! We can't wait to see you again soon. 

Business response:

Thank you for the terrific review, FoodLover! We’re glad you enjoyed our menu and had a great experience with our excellent server Jess. Our Jake n JOES Sports Grille team aims to create a fun atmosphere where guests can watch their favorite sports teams while also enjoying delicious bite and drinks. We appreciate your feedback about the NFL games being on all of our screens – we want all our guests to feel like they are part of the game! Thank you again for your visit and we look forward to having you back soon. 

Business response:

Hi Lola, thank you for your review! We are delighted to read that you enjoyed the attentive service of Caitlyn. She has been a valuable asset to Jake n JOES Waltham, and we truly appreciate her hard work in creating an enjoyable experience for all our customers. We are glad you chose Jake n JOES Waltham for such a lengthy visit and we look forward to seeing you again soon. Thank you again for taking the time to share your feedback! 

Business response:

Thank you for your kind review of our Waltham location, Anonymous! We are so delighted to hear that you find Jake n JOES the best place for game watching, no matter how the Pats' performance. It means a lot to us that you would take the time out of your day to share your experience! We're proud to be the go-to spot for all sports fans and we can't wait to welcome you back soon. Cheers! 

Business response:

Thank you for your feedback, Kathy! We are so glad to hear that you had a good time with your party of 6. Our number one goal is to provide our customers with exceptional service and atmosphere, and we apologize that your experience was not up to par in terms of drinks and appetizer plates. We pride ourselves on providing prompt staff when delivering food and beverages, refills, or anything else our guests may need, so we regret that this was not the case. We hope that you will continue to be a part of the Jake n JOES family... read more

Business response:

Thank you so much for your positive feedback, GoBlue. We're delighted to hear that you enjoyed your visit at Jake n JOEs and that Isabella was so attentive during your time here. We work hard to ensure every customer experience is delightful, and we appreciate you taking the time to share your thoughts with us! We look forward to seeing you again soon. 

Business response:

Thank you for being such a loyal customer, James! We love hearing that Morgan always provides an excellent experience for you. It warms our hearts to know that Jake n Joe's is a place you visit regularly and we truly appreciate your positive words. We will share your compliments with Morgan and the rest of our team - it means a lot to us. We look forward to serving you again soon in Waltham! 

Business response:

Thank you for the 5-star rating! We're thrilled you enjoyed your experience at Jake n JOES. Come back soon and cheer on your favorite teams with us!