Jake n JOES Sports Grille - Waltham

Business response:

Thank you for your kind review of our Waltham location, Anonymous! We are so delighted to hear that you find Jake n JOES the best place for game watching, no matter how the Pats' performance. It means a lot to us that you would take the time out of your day to share your experience! We're proud to be the go-to spot for all sports fans and we can't wait to welcome you back soon. Cheers! 

Business response:

Thank you for your feedback, Kathy! We are so glad to hear that you had a good time with your party of 6. Our number one goal is to provide our customers with exceptional service and atmosphere, and we apologize that your experience was not up to par in terms of drinks and appetizer plates. We pride ourselves on providing prompt staff when delivering food and beverages, refills, or anything else our guests may need, so we regret that this was not the case. We hope that you will continue to be a part of the Jake n JOES family... read more

Business response:

Thank you so much for your positive feedback, GoBlue. We're delighted to hear that you enjoyed your visit at Jake n JOEs and that Isabella was so attentive during your time here. We work hard to ensure every customer experience is delightful, and we appreciate you taking the time to share your thoughts with us! We look forward to seeing you again soon. 

Business response:

Thank you for being such a loyal customer, James! We love hearing that Morgan always provides an excellent experience for you. It warms our hearts to know that Jake n Joe's is a place you visit regularly and we truly appreciate your positive words. We will share your compliments with Morgan and the rest of our team - it means a lot to us. We look forward to serving you again soon in Waltham! 

Business response:

Thank you for the 5-star rating! We're thrilled you enjoyed your experience at Jake n JOES. Come back soon and cheer on your favorite teams with us! 

Business response:

Thank you for the amazing review, Ralph! We are glad to hear that you had a great night and that our server was so attentive. Our teams work hard to create an atmosphere at Jake n JOES Waltham that is welcoming, relaxed and full of energy all at once – we are so pleased that it met your expectations. We hope to have the pleasure of seeing you again soon! 

Business response:

Thank you for your kind words, we are so glad that you and your friends enjoyed Happy Hour at Jake n JOES Sport Grille! We always strive to provide premim quality food for reasonable prices. It's heartening to hear from our guests that we're doing our job well. We look forward to seeing you next time you're down looking for a place with great food and a great atmosphere! 

Business response:

Thank you so much for your glowing review, Joe! We’re delighted that you enjoyed the combination of great food and excellent service at an affordable price. That’s exactly what we strive for here at Jake n JOES Sport Grille, and we couldn't be more pleased that it resonated so strongly with you. We look forward to having you as a returning customer soon! 

Business response:

Thank you for your kind words, Denise! We are so pleased to hear that you enjoyed both the food and service from Jake n JOES. It means a lot to us that you chose our establishment while visiting town and we look forward to seeing you again soon.