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James Ollis at Certainty Home Lending (NMLS #1376156)

5.0

About this business

James Ollis is your Jacksonville local lender. As a loan officer at Certainty Home Lending, James is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact James at (904) 610-0603 for more information! 

Location details

12428 San Jose Blvd, Suite 2, Jacksonville, FL, 32223, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.049 reviews
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Adam Douglas's profile image
Adam Douglas 
3 years ago

James was very knowledgeable and worked with me while I was overseas, even when our time zones didn't line up! Despite Covid uncertainties we were able to knock everything out for me to sign for the house within just a few days of arriving back to the states! I would highly reccomend james and will be using him for future lending needs as well. 

Business response:

Thank you for all you do for our country. It is always an honor and a pleasure to serve our military and veterans! 

Eleanor Parsons's profile image
Eleanor Parsons 
3 years ago

Your prayers are answered. James was the ultimate in customer care and possesses a genuine interest in you as a customer and how he can help you achieve your new home goal. James will become your new best friend and one you will always consider heaven sent and most definitely a blessing. 

Business response:

What a great compliment Miss Terri!!! Thank you so much. You were a pleasure to help. :) 

zuser201502081325573's profile image
zuser201502081325573 
3 years ago

I highly recommend Mr Ollis for any of your home purchasing needs, he is very helpful, professional, prompt and willing to help you on your journey. Very thankful to have found him. 

Business response:

Gracias Senora Vivian! My pleasure. I look forward to helping you and your family become homeowners! 

Lacey A.'s profile image
Lacey A. 
3 years ago

James was very helpful in providing loan estimates while shopping for a potential new lender. He offered his services without pressure. I officially ditched my builder’s lender and went straight to James. He made the entire process smooth. Being a first time home buyer, I was worried about so many things. And on top of it all, someone stole my SSN. They applied to several places about 3 weeks before my closing date. James also went above and beyond when he tracked down my garage doors to see when they would be installed so t... read more

Business response:

Haha now that's what I call a review!!!! Thank you for taking the time to post that. I tell people all the time I'm part loan officer, part therapist. :) 

neelp323's profile image
neelp323 
3 years ago

James was extremely helpful through the loan process, he has also gone above and beyond and helped me after the process answering questions. I highly recommend him! 

Business response:

Thank you for taking the time to post a review. It was my pleasure to help you purchase your first home. When you all are ready to purchase your next home, I'll be here for you. Congratulations! 

marcushotshot's profile image
marcushotshot 
3 years ago

James was honestly the best, he took care of everything for me so I wouldn’t have to go out of my way. Would highly recommend him to everyone. Thank you. 

Business response:

Thank you Marcus!!!! Helping first time homebuyers is my passion. The only thing better than that is helping a Military veteran who is also a first time homebuyer. Thank you for your service to our country. And CONGRATULATIONS! 

Lvaldivias88's profile image
Lvaldivias88 
3 years ago

James provided great service and amazing professional support during and after the closing process. He managed to get approval to closing in 30 days. My realtor was extremely impressed with his service. 

Business response:

Thank you for taking the time to post a review. It's much easier to be efficient in completing loans when the borrowers are as responsive and organized as you. Thank you so much! It was our pleasure to help! 

Ericka hill's profile image
Ericka hill 
3 years ago

James was very knowledgeable and helpful through the entire process. He takes his time to explain what each process will require and what to expect. Everything James told my fiancé and myself would happen, it happen in that order there were no surprises or unknown circumstances that occurred throughout the process. I gained a lot of knowledge about equity, home owners insurance and the down payment process.I was very surprised how quickly I was approved and the process started immediately. James was always available to answe... read more

Business response:

Thank you for the review Ericka! It was my pleasure to help you and Derris. Helping someone buy a home for the first time is a feeling that never gets old. I'll be ready and available to assist any of your family and friends when they call! :) 

Noemi and Juan Parra's profile image
Noemi and Juan Parra 
3 years ago

From day one James was very professional. He went above and beyond to get our refinace thru till the last day. After closing he was still concern that everything went as planned. His duty and commitment to his job are above and beyond I recommend James Ollis any day. 

Business response:

Gracias por tomarse el tiempo para publicar una reseña de su experiencia conmigo. ¡Fue un placer ayudarte! 

Frequently asked questions about James Ollis at Certainty Home Lending (NMLS #1376156)

How is James Ollis at Certainty Home Lending (NMLS #1376156) rated?

James Ollis at Certainty Home Lending (NMLS #1376156) has a 5 star rating with 49 reviews. 

When is James Ollis at Certainty Home Lending (NMLS #1376156) open?

James Ollis at Certainty Home Lending (NMLS #1376156) is closed now. It will open at 9:00 a.m.