Jason Jen - Mortgage Loan Originator, NMLS ID#1986600

Pete M. 

on Birdeye

5 years ago

Very prompt at returning calls and keeping me updated. Up until closing, everything was smooth. Closing however, could use some fine tuning. I feel taking six days ( five full business days ) after date of close to fund a loan is unreasonable, compared to my previous cash out refinance which took 3.5 business days to fund. Overall however, New American Funding team did a great job in the successful refinance of my home. 

Julie K. 

on Birdeye

5 years ago

Outreach by phone, text and email to ensure communication. 

Stephen L. 

on Birdeye

5 years ago

Jason and his team were outstanding to work with and kept me informed through the process. Thanks again to Jason Jen and his team. 

Joseph A. 

on Birdeye

5 years ago

Jason made himself readily available and got back to me in a timely manner when I had questions. 

Diane W. 

on Birdeye

5 years ago

Jason was very knowledgable about the process. He kept in touch and updated us often. It was a very smooth transaction.\n\nThank you very much Jason. 

Phillip K. 

on Birdeye

5 years ago

Jason did a great job and did what he could to get me the best deal. He was transparent and honest throughout the whole process. He worked to get answers quickly and followed up with items that needed attention. He provided excellent customer service and would recommend! 

Jose Marques N. 

on Birdeye

5 years ago

Jason convinced me to re-finance my current mortgage. He provided scenarios to justify the business case to refinance. It was a pleasure working with him. 

Dustin G. 

on Birdeye

5 years ago

Jason was great to work with. 

Linda M. 

on Birdeye

5 years ago

Questions and concerns were responded to very quickly start to finish in about 50 days.