Jennifer Goldsby

Hartter J. 

Verified by Diamond Residential Mortgage Corporation

a year ago

Thank you so much Jennifer we appreciate all your hard work you are great!!!! 

Liz S. 

Verified by Diamond Residential Mortgage Corporation

a year ago

I am the listing agent and at no time were my emails answered. The closing was put off for 22 days and I did not receive phone call or email with any information why, the buyer agent said that Freedom Mortgage would not provide the seller with any information as to why it was closing late???? Apparently, Freedom Mortgage dropped the ball and a file sat on someone' desk and was not processed within a timely manner. This is unacceptable! I would not recommend Freedom Mortgage to my clients.  

Shawn O. 

Verified by Diamond Residential Mortgage Corporation

a year ago

Jennifer was always quick to respond to phone calls and emails and was very helpful at all times, especially on the day of closing on our new home. I know that she was very busy and had many other clients she was dealing with who were also closing on the same day, but I felt as if she was totally focused on my case. My wife and I are grateful for that. The overall experience that we had was a bit of a bumpy ride, I mostly attribute that to the pandemic frustration that we are all facing.  

Jimmy C. 

Verified by Diamond Residential Mortgage Corporation

a year ago

We sent the same requested information as many as 3 times . With technology not sure why the different departments aren?? able to pull up the information once it?? submitted . It seems all information needed for the application would be ask for up front & therefore could be submitted all at once . It seems everyday several times a day we were having to submit information  

Kyle S. 

Verified by Diamond Residential Mortgage Corporation

a year ago

The amount of paperwork that I had to keep sending in for verification was unnecessary this was my third house I had bought and never been through any amount of that in the previous two houses,The communication throughout the whole process was disconnected from the mortgage officer to underwriting and I never knew what I would need next, the letters regarding distance from employment name change and such I??e never had to do that previously, All parties involved my realtor the closing agent All