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Joanna Boothe - State Farm Insurance Agent
- Insurance
- Rio Rancho, NM
About this business
Location details
2316 Southern Blvd SE, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm does not live up to their slogan of “like a good neighbor…” where they spend millions of $$ advertising. Their code of conduct says they pride themselves in having integrity; not at all. I got hit by a State Farm insured driver—I will spare you the details, but long story short, the police report clearly stated that their driver was at fault and even received a citation at the scene. I’m not a State Farm customer, I have ****; much better company. So, I get a call from them and the rep was so unprofessional, their... read more
I am very disappointed in State Farm's policy regarding shingle color match. Specifically, their interpretation of what is "reasonably comparable" color match of shingles. My contractor did as he was instructed and provided pictures of "comparable" shingles. It was obvious that they did not match. State Farm insisted that we repair part of the roof and then they would determine if there was a "comparable" color match of shingle. In my mind I had two options; repair part of my roof and risk having two colors of shingles (not ... read more
I'm so glad they did what they did as if it would hurt me. I recieved an email stating they were going to drop me because I didn't allow them to add my 18 yr old daughter on my policy, when I only call to get a quote of how much it would be to add her. My policy payment is due on Nov.15 today is the 13th. Lol . Then they kept trying to go up on my amount every three months for no reason at all. Thanks they did me a favor. Off to find a cheaper rate with better service. No referrals from me and money either. They deserve 0 st... read more
Horrible claim experience. My accident happened 10/20/22. My car was taken to a lot to get it off the highway. State Farm said it would be picked up the next morning. It sat at that lot for almost a week. I get it moved to one body shop. A virtual inspection was done and an estimate was created. But this shop wasn’t comfortable with all the repairs so I had the car sent to ******** to do the work. The car sat at the first shop for a little under a week. I called almost everyday getting a new excuse everyday. The car was fina... read more
They don't want to pay for the damage that they police holder cause to my car this happen 09/22/2022 and they still won't pay when their police holder slam into the back of my car
YOU are NOT covered if YOU damage a vehicle of a RELATIVE that LIVES at the same address as YOU. This IS a STATE FARM POLICY EXCLUSION. You are PERSONALLY LIABLE for the DAMAGES. So, if you pay to be "covered" from an Insurance company, what value do they provide when they "exclude" what could be a common situation. Child living with you with different insurance, mother-In-law, grandma etc. Your relatives insurance will cover their car, but will come after you personally for re-imbursement. Good luck, worse Insurance Company... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated November 11, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 14, 2022, to address his concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented.
I have been with State Farm almost 20 years and while my Agent is wonderful the Corporate as a whole, especially the Underwriting Department are deplorable. They have had corrected information for over a month and my situation has not been resolved and reimbursement still has not been issued. I am very disappointed.
Business response:
Thank you for the opportunity to reply to your correspondence dated November 11, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on November 18, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, State Farm Mutual Automobile Insurance Company
Just hope no one hits you that has State Farm. I got hit on the on my back door which left a dent! Took it to ****** and they painted my door a whole different color then my car., now State Farm says Oh well you have to keep it like that! So now one side is the color it came with which is a light green the other color is a sliver tone they painted!!My car has never been in a wreck doesn’t even have scratches on it, but now has a door that doesn’t even my my car. Beware of State Farm insurance! Now you will call my insurance ... read more
I was in the middle of a three-car accident in late September 2022 (as of writing this, it is November 7th), in which I was rear-ended and pushing into the car in front of me. I was the only person to come away without a usable vehicle, and eventually State Farm totaled it- given the age of the car, this was understandable. What was not was the fact that it took almost two weeks to get me a rental car for an accident I was not at fault for, and during those two weeks I was told they needed the police report (which I emailed ... read more
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Joanna Boothe - State Farm Insurance Agent has a 2 star rating with 1,254 reviews.
When is Joanna Boothe - State Farm Insurance Agent open?
Joanna Boothe - State Farm Insurance Agent is open now. It will close at 5:30 p.m.