Joanna Boothe - State Farm Insurance Agent

Andy R 

on BBB

3 years ago

This company is UNETHICAL. I have been dealing with several people at State Farm on a claim since April 7, 2022. Their insured backed their truck with a trailer into the roadway blocking all lanes of travel. State Farms insured was cited for improper backing and no license. My son looked away for a second and when he saw the vehicle blocking his lane (all lanes) my son took evasive action by slamming on his brakes but could not avoid hitting the trailer blocking the road. We were not cited. The State Farm driver had very lim... read more

Wendy N 

on BBB

3 years ago

State farm is not the insurance to use. I got into and accident at 730pm call for tow submitted the claim now it's 630am the next day still no tow with children on the side of the Rd. I've Made about 50 different calls literally to still not have nothing done. Everyone keep transferring me or say they setting it up but still no tow. Service I have towing, rental, all of the above willy full coverage high insurance that they have. State farm need to do better in the services they provide to paying policy holders cause this is... read more

Ray G 

on BBB

3 years ago

Absolutley Horrible Customer Service- Saturday Afternoon-purchasing a Car- on hold for over an Hour to speak to someone! We are paying Customer who cannot get anyone on the telephone! If I could leave Zero Stars I would!!!!!!!!! 

Jamie H. 

on BBB

3 years ago

Would give 0 if I could. 20 years with them and Ken in claims mgmt treated me like a criminal. He was smarmy and rude, dishonest and misogynistic. Mansplained and spoke over me and giggled when I said I was leaving and encouraging others to do the same. I had to pull the “sir, I’m speaking” more than once. This man lied to me for a week while we waited for a claim we had already paid for. My agent is the nicest lady in the world but these sexist monsters on the phone ruin it small town agents. I’ll never give them another do... read more

Clayton w. 

on BBB

3 years ago

I have been fighting with these people for over 3 weeks after Ian destroyed my car. I had a new transmission put in 2014. I bought my car in 2013. they ask me how many miles I have on my car. I said I don't know you took my car. they gave me an offer and I turned it down and said my car is worth more. told them to do a review and tell them to look it over again. they told me ok. few days go by they say they can't do a review. I told them they didn't compare my car with my car. just look alike models. didn't even have the sam... read more

Bryan G 

on BBB

3 years ago

A few months back I was violently struck by a woman in a car that pulled a gun on me and being that the woman is tied to law enforcement in some family way nothing was done by the police and the way the cop friend of the woman wrote the report, State Farm’s insurance adjuster denied my claim because the woman lied to the cops but everything should have been reported on their body cameras. . We’ll State Farm ran with it because they will do anything to avoid paying out a lawful claim. JUST LIKE A GOOD NEIGHBOR, STATE FARM IS ... read more

Briahna M. 

on BBB

3 years ago

I submitted an estimate from a repair shop after they tried to offer me 1000. The repair shop estimate is 3047.00. I sent them the detailed estimate. They then tried to send me 2389.99. I refused that offer because that is not what the shop is changing ME for repairs. When I called back I just keep getting the runaround. This process is so mentally stressful. They need to pay out what is owed. Stop trying to lowball people. 

Milan S 

on BBB

3 years ago

I have a claim and trying to resolve issue, other driver didn't have insurance and State Farm change their decision over weekend! When I asked for more info as i have right to know, instead I've being treated like trash and yelled and they hangup on me! I have agent telling me quoting "i am color blind " and he is actually working in claim department. I am serious and not making things up! Never being treated like this and no one is willing to help, I'm switching company asap! 

Cindy S. 

on BBB

3 years ago

Im disappointed in this company. I'm writing a complaint on behalf my spouse & myself. My spouse is an ordained minister & over an entire church, gym, fellowship hall, cemetery, & all church property. He is also maintenance. His time is very valuable. He is already over loaded & extremely busy. We both feel like State farm is punishing us, because on September 29th, one of their customers lost control of his vehicle, ran through our yard into the church's yard & crashed into our church sign. Each day since then, Stare farm c... read more