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Joe Myers Ford

4.5

About this business

Location details

16634 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.519,536 reviews
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martinezjoshua24's profile image
martinezjoshua24 
5 months ago

Thank you Ford team for fixing my truck. I wish you all the best. Keep up with good work. 

Business response:

We are privileged to have helped get your truck back on the road. Your kind words about our team's service work mean so much to us. It's wonderful to hear that we were able to take care of the repairs you needed. We truly appreciate you taking the time to share your positive experience and for trusting Joe Myers Ford with your vehicle. 

hm7138's profile image
hm7138 
5 months ago

Great experience, great new car. Had interactions with salesman, managers, and finance. I would recommended this dealership. 

Business response:

We are delighted to hear about your wonderful experience with your new vehicle! It's fantastic that you had positive interactions throughout your visit with our sales team, management, and finance department. Your recommendation means everything to us at Joe Myers Ford. We truly appreciate you taking the time to share your feedback and are thrilled that we could make your car-buying experience such a great one. 

Explorer's profile image
Explorer 
5 months ago

Joe Courtney always take care of us. Great job Joe always there when we need him 

Business response:

Thank you for your review and for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear about the exceptional care you consistently receive. Having a team member who is always available when you need support makes all the difference, and we truly value customers like you who recognize that dedication. Your feedback means so much to us at Joe Myers Ford, and we look forward to continuing to provide you with the outstanding service you deserve. 

ENAVARRETE002's profile image
ENAVARRETE002 
5 months ago

Service is good, but too long of a wait for an oil change and inspection. Unacceptable to be there 3 hours and 15 minutes for that. 

Business response:

Your feedback helps us improve our service experience, and we understand your frustration. We value your time and know that efficient service is just as important as quality workmanship. Your experience highlights an area where we can enhance our operations to better serve our customers. Please reach out to our Service Director, Mark Peachey, at Mpeachey@joemyersford.com so we can discuss your concerns further and work toward a resolution. 

shantibaby1's profile image
shantibaby1 
5 months ago

Dustin Curry is absolutely a gem! He was kind and met all expectations I was looking for with trading my vehicle. I was very pleased with my purchase and service 

Business response:

We are utterly delighted to hear about your wonderful experience with our team. It sounds like you found exactly what you were looking for when trading in your vehicle, and we're thrilled that the entire process met your expectations. Your satisfaction with both your new purchase and the service you received means everything to us. We truly appreciate customers like you who take the time to share their positive experiences. 

VROBINSONSAM's profile image
VROBINSONSAM 
5 months ago

I always have a good experience at the dealership and all of the service agents are very helpful they get the work done in great timing I will aways deal with Joe Myers ford. 

Business response:

We are excited to hear about your consistently positive experiences with our team. Your recognition of our service agents' helpfulness and their ability to complete work efficiently means so much to us. It's wonderful to know that you've found a dealership you can count on time and time again. We truly appreciate your continued trust and look forward to serving you for many years to come. 

alexdata's profile image
alexdata 
5 months ago

We are very impressed with Joe Myers Ford sales, finance, and service departments. The best service EVER 

Business response:

Thank you for this wonderful feedback about your experience with our sales, finance, and service teams. We are truly pleased to know that each department exceeded your expectations and provided you with exceptional care. Your recognition of our commitment to outstanding service means so much to us at Joe Myers Ford. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future. 

RIri30's profile image
RIri30 
5 months ago

The advisor was very nice and helpful and listened to what I had to say. 

Business response:

We deeply appreciate hearing about your positive experience with our team. It's wonderful to know that your advisor provided the attentive service you deserved and took the time to truly listen to your needs. Creating that kind of supportive environment where customers feel heard is exactly what we strive for at Joe Myers Ford. Your feedback means so much to us and helps us continue delivering the quality service our customers expect. 

Captainsheena's profile image
Captainsheena 
5 months ago

Appointment set up was originally an issue, but Don and the service manager made everything right upon arrival 

Business response:

We are utterly delighted to hear that Don and our service team were able to resolve the initial scheduling concerns and ensure your visit went smoothly. Your experience highlights how our team works hard to make things right when issues arise. We truly appreciate you sharing how our staff turned the situation around and made sure you received the quality service you deserve. Your feedback about our team's dedication to customer satisfaction means a great deal to us at Joe Myers Ford. 

Frequently asked questions about Joe Myers Ford

How is Joe Myers Ford rated?

Joe Myers Ford has a 4.5 star rating with 19,536 reviews. 

When is Joe Myers Ford open?

Joe Myers Ford is open now. It will close at 9:00 p.m.