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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
flat repair. took 3 hrs nobody said anything about delays or workload until I went and asked. Somebody should have kept me informed of any delays without me having to chase them down.
Business response:
Thank you for your feedback regarding your recent flat repair experience. We apologize for the lack of communication about the delays and understand how important it is to keep our customers informed. Your concerns are valuable to us, and we will address this issue with our team to improve our service. Please reach out to our Service Director, Aubrey Cook, at Acook@joemyersford.com to discuss your concerns further.
Aubrey is absolutely the best person Service was amazing , highly recommended for any ford service
Business response:
Thank you for your kind words about Aubrey and our service. We are thrilled to hear that you had an amazing experience and appreciate your recommendation for service. We look forward to seeing you next time!
Luis was an amazing help and acted both professional and polite. I truly appreciated the convenient service offered including the ride to work and the vehicle drop off.
Business response:
Thank you for your kind words about Luis. We are glad to hear that he was able to assist you professionally and politely, and that you appreciated the convenient service we offered, including the ride to work and vehicle drop-off. Your satisfaction is our priority and we look forward to seeing you again!
Joe Cortney is always so helpful. Takes time to explain the process in terms you can understand.
Business response:
Thank you for your kind words about Joe Courtney. We appreciate your feedback and are glad to hear that he took the time to explain the process in a way you could understand. We look forward to your next visit!
Every time I go to Joe Myers it is a wonderful experience dealing with Elaine and her team!
Business response:
We are so glad to hear that you had a great experience with Elaine and our service team! We look forward to seeing you next time.
Pam was great to work with. Appreciate the good service. People answer their phones. Thanks again. See you soon.
Business response:
We’re thrilled to hear about your positive experience with Pam! Providing great service and being accessible is what we strive for. We look forward to seeing you again soon!
Professional staff. Kept me informed. Pam was helpful. Good overall experience during a stressful time.
Business response:
Thanks for your amazing feedback! We're glad to hear that our team, especially Pam, made your experience smoother during a tough time. Your satisfaction means a lot to us!
Kevin was very helpful and kept me informed on the progress of my vehicle. And what it would Cost to repair it
Business response:
Thank you for your feedback! We're glad to hear that Kevin provided excellent communication and kept you informed throughout the repair process. We appreciate your trust and look forward to assisting you again in the future!
Work done promptly. Nice waiting area. Service advisor friendly and helpful. Easy drop off and pick up.
Business response:
Thank you for your feedback! We're glad to hear that your service was completed promptly and that you had a positive experience with our waiting area and service advisor. We strive to make drop-off and pick-up easy for our customers. We look forward to assisting you again in the future!
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,120 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.