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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They were able to replace the battery and alternator on Saturday even though they said it would take till Monday!
Business response:
Thank you for your review! We’re glad to hear that our team could expedite the replacement of your battery and alternator. We strive to provide efficient service and appreciate your understanding. If you need any further assistance, feel free to reach out. Safe driving!
Andrew is a very good service tech kept me informed the status of my truck had a little issue with the drain plug being bad and he waved the part when I informed him that they were the only ones that ever changed my oil. Informed me of some issues that will need to be addressed in the near future. Nothing pressured at the moment which is nice because I know their job is too get more work but when you’re spending $200 for oil and filter and air filter slow steep so just something I will address and just take in and have it do... read more
Business response:
Thank you for your feedback! We're glad to hear that Andrew provided excellent service and kept you informed about your truck's status. It's great to know that he was considerate about the drain plug issue and gave you helpful information for future maintenance without any pressure. We appreciate your understanding and look forward to assisting you with your vehicle's needs in the future!
Shout out to Elaine Latham my service advisor! Not only was she super cool but she was also honest and helpful! Thanks Again, Ms.Elaine!
Business response:
Thank you for the shout-out! We're thrilled to hear that Elaine provided you with honest and helpful service. We'll make sure she knows about your kind words. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Joe Myers has stepped up their game over the last few years by improving their customer service.
Business response:
Thank you for your feedback! We're thrilled to hear that you've noticed improvements in our customer service over the years. We’re always striving to enhance the experience for our customers, and it’s great to know our efforts are making a difference. We appreciate your continued support and look forward to serving you again!
Joe Myers Ford has a very good service department. Travis oversaw the service work being done on my Edge and was super to work with.
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our service department and that Travis took excellent care of your Edge. We'll be sure to pass along your praise to him. If there's anything else we can assist you with, don't hesitate to reach out. We appreciate your business!
Joe Myers is second to none. I highly rate them for service on your vehicle! Extremely satisfied customer!
Business response:
Thank you so much for your fantastic review! We’re thrilled to hear that you had an exceptional experience and that you highly rate our service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
I received excellent results from Elaine Latham in service. She truly cares about her customers.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Elaine provided you with excellent service and truly cared about your needs. We appreciate your kind words and look forward to serving you again in the future!
Joe Myers Ford service with my service advisor Elaine Latham is the best Ford service department in Houston! They tell you the trust, do the work and handle my needs efficiently.
Business response:
Thank you for your wonderful review! We're delighted to hear that Elaine and our service team provided you with exceptional service. We take pride in our commitment to honesty and efficiency, and it's fantastic to know that your experience reflected that. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again!
Went in for an oil change and Mrs. Elaine did an excellent job getting me in and out during my lunch hour! Great service
Business response:
Thank you for your positive feedback! We're thrilled to hear that Elaine provided you with excellent service and made your oil change quick and convenient during your lunch hour. Our team strives to ensure that every visit is efficient and satisfying. If you need anything else in the future, please feel free to reach out. We look forward to seeing you again!
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 13,642 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is closed now. It will open at 7:00 a.m.