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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Used service for first time . . Matt was very helpful and informative.. will use this service again
Business response:
We are grateful to hear about your positive first experience with our service team. It sounds like our team member provided you with the helpful and informative assistance you needed during your visit. We truly appreciate customers like you who take the time to share their experiences, and we look forward to serving you again in the future.
Friendly and great people to work with. Definitely recommend this place for anyone that needs help with buying their new dream vehicle. fast and easy process.
Business response:
Thank you for your kind words! We're thrilled you found our team friendly and the process quick and easy. Your recommendation means everything to us, and we're grateful you chose Joe Myers Ford for your dream vehicle purchase.
Always excellent! Lana was very helpful. She took the time to explain to me what my car needed. I was very happy with the wait and the service.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us! It brings us great joy to hear that you consistently receive outstanding service. We're delighted that Lana provided such helpful assistance and took the care to thoroughly explain your vehicle's needs. Your satisfaction with both the efficient timing and quality of service truly means everything to our team. We appreciate your continued trust in us and look forward to serving you again soon.
The service is always professional and Joe Courtney is the best service representative you have!
Business response:
Thank you for your kind feedback! We're thrilled to hear about your positive experience and that Joe Courtney provided outstanding service. We appreciate your trust and look forward to serving you again!
Andrea from new car sales was very knowledgeable and was very patient with all my questions .Being a first time customer I would definitely return . My experience overall was very smooth and wasn’t as stressful as I thought it would be. They helped me find exactly what I was looking for and went over every detail so I could understand .
Business response:
Thank you for the wonderful feedback! We're thrilled Andrea provided knowledgeable, patient service and made your first-time experience smooth and stress-free. We look forward to serving you again!
Check-in was quick and easy band informed me about my car once it was put on the machine to find out whether my battery was good or not. The charge for the battery is fairly reasonable, but the staff was very warm and very professional.
Business response:
Thank you for your feedback! We're glad the check-in was smooth and you found our battery service and pricing reasonable. We appreciate your kind words about our professional staff!
The experience was amazing as always giving a shout-out to Joe Courtney who provided excellent customer.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with Joe Courtney. We appreciate your continued trust and look forward to serving you again soon.
Good communication and able to get my repairs done under warranty. Loaner was also provided.
Business response:
We greatly appreciate your positive feedback about the excellent communication you experienced with our service team. It's wonderful to hear that we were able to complete your repairs efficiently under warranty coverage. We're also pleased that the loaner vehicle we provided helped keep you mobile during the repair process. Your satisfaction with both our service quality and customer care means a great deal to us at Joe Myers Ford.
Overall good experience from start to finish. I appreciated them being able to handle all the recalls at one time.
Business response:
We are utterly delighted to hear about your positive experience with us from beginning to end. It's wonderful that we could efficiently address all your recall needs during a single visit, making the process as convenient as possible for you. Your satisfaction with our comprehensive service approach means everything to our team at Joe Myers Ford. We truly value customers like you and look forward to continuing to provide you with excellent automotive care in the future.
Joe Myers Ford has a 4.5 star rating with 19,536 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.