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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great experience, great service. Great experience, great service. Services while I waited. Clean facilities. Conveniently located on 290 & Beltway 8.
Business response:
Thank you for sharing your positive experience! We're delighted to hear you received great service and enjoyed our clean facilities. It's always our goal to provide convenient and efficient service, especially for those who prefer to wait. We're also glad you found our location convenient. We appreciate your feedback and hope to see you again for any future automotive needs.
Luis Acosta is an Amazing, patient, knowledgeable service Luis Acosta is an Amazing, patient, knowledgeable service advisor. He does an Awesome job always. I moved to another area of town which is over 40 minutes away but I prefer coming to this dealership to get my vehicle service due to the amazing, courteous and kind service advisor whom is Luis Acosta.
Business response:
That's wonderful to hear! We're truly pleased that Luis Acosta has consistently provided you with such exceptional service. It's fantastic that his patience, knowledge, and dedication have made such a positive impression, even leading you to travel a significant distance for your vehicle's service. We deeply value your loyalty and appreciate you taking the time to highlight Luis's outstanding work. We'll be sure to pass along your kind words to him and the team. Thank you for sharing your positive experience!
Seamless drop off and pick up but not sure why it takes a Seamless drop off and pick up but not sure why it takes a week for only 2 hours worth of work to be completed. I would like it more if they were able to work on my truck same day or at least do a diagnostic first, then order whatever parts are needed so I don’t have to leave my vehicle there for a week.
Business response:
Thank you for your feedback! We're glad to hear that the drop-off and pick-up process was seamless for you. We understand your concern about the timeline and how important it is to have a quicker turnaround. We’re always working to improve efficiency, and your suggestion to complete a diagnostic first and then order the necessary parts is something we’ll definitely take into consideration for future service. We appreciate your patience and hope to provide an even more streamlined experience next time!
Pam found the needed part and it worked after fixing the Pam found the needed part and it worked after fixing the obvious issue before now.
Business response:
Thank you for your feedback! We're so glad to hear that Pam was able to find the needed part and resolve the issue for you. It's great to know everything is working properly now. If you need any further assistance in the future, please don’t hesitate to reach out!
Great customer service. Great customer service. Aaron helped me out on a bed cover I purchased from a aftermarket store. I could not get my Power tailgate to come up and lock because of the bed cover he showed me what needed to be done. I brought it back from where I purchased it from and they fix the problem.. I Also have an appointment set up with Aaron on the 19th to get a 2 inch leveling kit on my 2025 Ford F150. Aaron has been a great help on that project as well.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that Aaron was able to help you with the bed cover issue and get everything sorted out. It’s great to know he’s also assisting with your leveling kit project for your 2025 Ford F150. We appreciate your continued trust and look forward to seeing you on the 19th for the next step in your truck’s upgrade! If you need anything else, feel free to reach out!
Joe Meyers service is efficient and caring towards their Joe Meyers service is efficient and caring towards their customers. I had a situation with my starter basically frying at 7300 miles. I’m pissed to be honest, with Ford, but I have confidence in the repair that was made by my service department at Joe Meyers.
Business response:
Thank you for sharing your experience with us. We understand your frustration with the situation, but we’re glad to hear that our service team was able to provide you with the confidence and care you deserve. We always aim to ensure our customers feel taken care of, and we appreciate you trusting us with your vehicle repair. If you have any further questions or concerns, feel free to reach out!
Easy access to our house. Easy access to our house. Nice and clean location. Also Kevin in service was great
Business response:
Thank you for sharing your positive experience! We're so glad to hear that our location was convenient and that you had a great experience with Kevin in service. We truly appreciate your feedback and hope to continue serving you in the future!
Exceptional customer service from Travis! Exceptional customer service from Travis! He made sure he did everything possible to get my car back on same day.
Business response:
Thank you for sharing your experience! It’s fantastic to hear that Travis provided exceptional customer service and went the extra mile to get your car back to you the same day. That kind of dedication and effort is exactly what we aim for, and we’re glad it made a difference during your visit. We appreciate your feedback and look forward to being here whenever you need us.
From the moment I walked in Joe Myers Ford until I left From the moment I walked in Joe Myers Ford until I left was the best experience I have had at a dealership!!
Business response:
Thank you for your fantastic review! We're so happy to hear that your experience at Joe Myers Ford was the best you’ve had at a dealership. We truly appreciate your feedback and are thrilled that we could make your visit a positive one. We look forward to assisting you again in the future!
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 22,008 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is closed now. It will open at 9:00 a.m.