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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I appreciate everything Elaine with Joe Myers Ford did for me. The problem was tricky, and the fact that the part had to be ordered and to be waited on she kept me totally informed.
Business response:
Thank you for your wonderful 5-star review! We’re so glad to hear that Elaine was able to keep you informed throughout the process and make your experience a positive one. We appreciate your patience and trust in us, and we’re always here to help whenever you need us. If you have any further questions or need assistance, don’t hesitate to reach out!
Carl was very helpful returned calls in a timely manner. Answered all questions and help set my Ford app.
Business response:
Thank you for your great review! We're so glad to hear that Carl was helpful and responsive in assisting you with your questions and setting up your Ford app. Providing timely and informative service is something we truly value, and we're pleased Carl could assist you in making your experience a positive one. If you need any further assistance, feel free to reach out. We look forward to serving you again soon!
I have been going to Joe Myers for over 10 years and their Service is always impeccable. From intake through communication to pickup, they always go the extra step
Business response:
Thank you for your amazing 5-star review and for being a loyal customer for over 10 years! We’re thrilled to hear that our service has consistently met your expectations. Going the extra step for our customers is always our priority, and we truly appreciate your continued trust in us. We look forward to many more years of providing you with exceptional service!
They worked with us to minimize the cost based on an issue that should have been covered by Ford and was ultimately not.
Business response:
We appreciate your feedback and understand your frustration regarding the unexpected cost. We strive to provide transparent and fair pricing to all our customers. We'll take your feedback into consideration to improve our processes and communication. Thank you for your understanding.
Luis said my car was in good condition during the multi point check. He would see me next year.
Business response:
Thank you for the 5-star review! We're happy to hear that Luis was able to assist you and that your car is in good condition after the multi-point check. We appreciate your confidence in our service and look forward to seeing you again next year. If you need anything in the meantime, don't hesitate to reach out!
This was my first time visiting Joe Myers Ford and it was amazing. I did my research on finding the exact Expedition I wanted in a 150 mile radius from my home town and this dealership had the best prices and selection. If you are looking for a new vehicle, Ali Sharif is the salesman to ask for. He is friendly, knowledgeable and did a great job on getting me a good deal on my 2024 Expedition. Also ask for Adriana Guerra in financing. She made me feel at ease and did an excellent job explaining everything. She was the sweetes... read more
Business response:
Thank you for taking the time to share your fantastic experience with us! We're thrilled that you found the perfect Expedition and that Ali and Adriana were able to make your visit smooth and enjoyable. We pride ourselves on offering great prices and an excellent selection, and it’s wonderful to hear that both Ali and Adriana made such a positive impact. We truly appreciate your kind words and your 5-star review! If you need anything in the future, don’t hesitate to reach out. Enjoy your new Expedition!
Great customer service and easy to work with. Helped me get exactly what I wanted
Business response:
Thank you for the wonderful review! We're so glad to hear that our team provided great customer service and made the process easy for you. Helping you find exactly what you wanted is what we strive for. We appreciate your business and look forward to serving you again!
Great customer service and advice on required work to be done after service report received. Truck delivered with care and attention on time and as promised. Joe Coutney could not have been more helpful and willing to assist. A credit to the dealership. Thanks Joe !!
Business response:
Thank you for your kind words! We’re thrilled to hear that Joe was able to provide such excellent service and advice throughout your visit. It's great to know that your truck was delivered on time and with the care you deserve. We will be sure to pass along your appreciation to Joe—he truly is a valuable part of our team. Thanks again for trusting us, and we look forward to assisting you in the future!
Great communication and good customer service and on time with the maintenance service I came in for
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with our communication, customer service, and timely maintenance service. Providing excellent service is our top priority, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,124 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.