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16634 NW Freeway, Houston, TX, 77040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Came in for a recall on my backup camera on my 2020 Explorer Platinum. They found the battery would not maintain a 70% charge to perform the necessary operations. Replaced the battery and completed the installation of the new backup camera. Kris also corrected an alert on the Backup brake clearance system.
Business response:
Thank you for taking the time to leave a review! We're happy to hear we could address the recall on your 2020 Explorer Platinum's backup camera and replace the battery to ensure everything is functioning properly. It's fantastic that Kris was attentive to detail and also corrected the alert on your backup brake clearance system. We appreciate customers like you who bring these things to our attention. Thank you for choosing Joe Myers Ford!
Salesman and finance were both great in helping me choose the best car and policy for me. Great experience!
Business response:
We're thrilled to hear you had a great experience! At its core, a smooth car buying experience is about finding the perfect car with the right financing, and it sounds like our team delivered on both fronts. Our salespeople and finance department work together seamlessly to ensure our customers get the best possible deal. We appreciate you recognizing their efforts. Congratulations on your new car, and thank you for choosing Joe Myers Ford!
This is the 5th vehicle I’ve purchased from Joe Myers Ford. 3 used and 2 new
Business response:
Wow! Thank you so much for choosing Joe Myers Ford for your car purchases – that's incredible loyalty! We're thrilled to hear that you've consistently had positive experiences, with both new and used vehicles, over the years. Having a customer return five times speaks volumes about the service you've received. Thank you again for being a part of the Joe Myers Ford family! We look forward to helping you find the perfect vehicle for number six!
Samantha completely secured my business and did everything she could for me to make sure I walked away happy.
Business response:
Thank you so much for the fantastic review! We're thrilled to hear that Samantha completely won you over. It sounds like she went above and beyond to ensure you had a positive experience and found the perfect car. At Joe Myers Ford, customer satisfaction is our top priority, so we're delighted to hear Samantha achieved just that! We'll be sure to pass your kind words on to her – she'll be happy to know her efforts made such a positive difference. Thank you again for choosing Joe Myers Ford! We look forward to seeing you agai... read more
I have been doing business with Joe Courtney in the service dept since about 2010. He never disappoints. He does a great job of taking care of me and my F-250 diesel.He had been most helpful, courteous and professional.
Business response:
Thank you so much for the fantastic review! It means a lot to us here at Joe Myers Ford that you've been entrusting Joe Courtney with the care of your F-250 diesel since 2010. That's a true testament to his dedication and expertise! We're thrilled to hear that Joe consistently provides exceptional service – helpful, courteous, and professional. We'll be sure to pass your kind words on to him, he'll be delighted to know you appreciate his efforts. Thank you again for choosing Joe Myers Ford and for your continued loyalty! We ... read more
Service was fast and complete and that was enough said. This word minimum is stupid and irriy
Business response:
That's great to hear! We appreciate you letting us know about your positive experience with our service department. We strive to make the process as fast and efficient as possible while still providing thorough and complete service.
I’ve used Joe Meyers Ford for service for over 10 years and have always been satisfied with my service. My current service advisor is Elaine Latham and she is terrific.
Business response:
Thank you for being a loyal customer for over 10 years! We truly appreciate your continued trust in our service department. It means a lot to hear that you've consistently been satisfied with the work we do. We're also thrilled that you have a terrific service advisor in Elaine Latham. Elaine works hard to ensure a positive experience for every customer, and it sounds like she's been exceeding expectations! We'll be sure to pass on your kind words to her. Thank you again for choosing Joe Meyers Ford. We look forward to seein... read more
The service advisors I worked with were very professional and knowledgeable. I will work with them in the future.
Business response:
Thank you for the fantastic review! We're thrilled to hear that our service advisors impressed you with their professionalism and knowledge. Having a team you can trust is important, and we appreciate you recognizing their expertise. We're always happy to assist you in the future, and we're glad to know you'll be returning to our service department. In the meantime, please don't hesitate to reach out to our service department if you have any questions or need to schedule your next appointment. Thank you again for choosing Jo... read more
Good and fast service from the client service advisors. The dealer looks nice with the recent renovations.
Business response:
Thank you for the review! We're happy to hear you experienced good and fast service from our client service advisors. We appreciate you noticing the recent renovations – we're always working to improve the dealership experience for our customers.
Joe Myers Ford has a 4.6 star rating with 13,643 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.