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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Luis Machado was so helpful & made my experience very easy. He made sure I was well taken care of. Enjoyed working with him!
Business response:
Thank you for the fantastic review! We're thrilled to hear that Luis Machado made your experience so easy and enjoyable. His dedication to taking care of his customers is truly appreciated. We'll be sure to pass your compliments on to him!
The dealership experience was great. They were timely and kept me well informed what was going on with vehicle. Thanks for great customer service. My service technician was Mr. Mentrell Jackson great personality and customer service experience.
Business response:
We're thrilled to hear you had a fantastic dealership experience! It means a lot to us that you found our service timely and informative. We strive to keep our customers in the loop throughout the process. Thank you for recognizing our great customer service! We'll be sure to pass on your kind words to Mr. Mentrell Jackson. His dedication to positive customer service experiences is much appreciated. We look forward to seeing you again soon!
Very good service and very nice people to work with specially Luis machado my service advisor
Business response:
Thank you for the fantastic review! We're delighted to hear you had very good service and enjoyed working with our team, especially Luis Machado. We'll be sure to pass your kind words on to Luis – he'll be thrilled to hear he made such a positive impression.
Very clean and professional. Mid level management was very helpful in meeting our need’s. Happy with buying experience
Business response:
We're so glad to hear you had a happy buying experience at our dealership! Thank you for mentioning how clean and professional our environment is, and especially for recognizing the helpfulness of our mid-level management. We'll be sure to pass your kind words on to them! Welcome to the Joe Myers Ford family!
Dan and Josh were very helpful and answered all my questions concerning the purchase and the extended warranty.
Business response:
Thank you for taking the time to leave this review! We're thrilled to hear that Dan and Josh were helpful and informative throughout your car-buying experience. We'll be sure to pass your kind words on to Dan and Josh. Knowing they were able to answer all your questions about the purchase and the extended warranty is fantastic! A well-informed customer is a happy customer. Dan and Josh's helpfulness demonstrates our commitment to providing an attentive and informative sales experience. Our goal is to ensure you have all the ... read more
Dealership provides excellent service and has no problem with special requests. Keeps me updated on status of the service work.
Business response:
Thank you for taking the time to leave this fantastic review! We are thrilled to hear that you consistently experience excellent service and appreciate our flexibility with special requests. Keeping you informed throughout the service process is also a priority for us, so we're happy to hear you recognize that. Our goal is to exceed expectations by providing exceptional service that goes beyond the ordinary. We're delighted to hear we achieved that for you! We understand that sometimes there are specific needs or requests. W... read more
Chris was professional and personal and make the process painless. Kept me informed of every process or delay.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Chris made your service experience painless and kept you informed throughout the process. Professionalism with a personal touch is exactly what we aim for at Joe Myers Ford, and it sounds like Chris delivered! We'll be sure to pass your kind words on to him. It will definitely make his day to know he exceeded your expectations. Thank you again for choosing us! We look forward to seeing you again soon.
Joe Myers Ford understands that time is of the essence for customers that depend on their vehicles and their philosophy is to make sure that they are always taken care.
Business response:
Thank you for the fantastic review! We truly appreciate you recognizing that we understand the importance of your time. Ensuring our customers can get back on the road quickly is a core part of our philosophy, and we're thrilled to hear we delivered on that for you. We look forward to taking care of you again in the future!
Elaine took very well care of the process to get my truck inspection. Very well pleased next step is a new truck.
Business response:
We're thrilled to hear you had a positive experience with Elaine! Thank you for recognizing how well she took care of your truck inspection. We strive to provide exceptional service, and it sounds like Elaine achieved that for you. We're also happy to hear you're considering a new truck! When you're ready to take the next step, our sales team is here to help you find the perfect vehicle.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 13,645 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.