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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
alejandro was extremely helpful &,answered all my questions since i was a first time buyer
Business response:
Thank you for your review! We're delighted to hear that Alejandro provided excellent service and helped you feel confident as a first-time buyer. If you have any more questions or need further assistance, don't hesitate to reach out!
Salesman was very good and took things slow which we preferred. No pressure! Good overall experience1
Business response:
Thank you for your feedback! We’re glad to hear that our salesman provided a relaxed, no-pressure experience. It’s great to know that you had a positive overall experience with us. If you need anything else, feel free to reach out!
I was very impressed with how quickly they handled my factory recall and repairing the oil issue I had on my truck.
Business response:
We’re glad to hear you were impressed with the speed and efficiency of our team in handling your factory recall and oil issue. It’s great to know we were able to address these concerns promptly for you. Thank you for sharing your positive experience!
Cedric was nice. He had no control over the service department. He got my oil changed at the time that he said.
Business response:
Thank you for your feedback. We're glad Cedric provided you with good service and kept his promise regarding the timing of your oil change. We appreciate your patience and hope to serve you even better in the future.
Service advisor Luis Acosta is kind,polite,courteous and knowledgeable. I prefer my services at this location due to the professionalism and courteous of Luis Acosta. Luis Acosta did an amazing and awesome job with his customer service. Luis Acosta made sure that I was taking care of 💯 percent from the time I came in to drop my car off until I returned back to pick up my car. Luis Acosta made sure I had a ride from the dealership to my home and pick back up once my car was ready. Both drivers were awesome
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Luis Acosta provided you with exceptional service and ensured you were well taken care of throughout your visit. We take pride in our team's professionalism and dedication to our customers, and we're glad to know that Luis went above and beyond to assist you. We look forward to serving you again!
Great sales and service , I have purchased two F series trucks. Service dept is great.
Business response:
Thank you for the positive feedback! We’re delighted to hear that you’ve had great experiences with both our sales and service departments. It’s wonderful to know you’re happy with your F-Series trucks and our service team. We appreciate your loyalty and look forward to assisting you with any future needs!
Darrel McQ greeted me at my car while waiting in the service bay and said he’d take care of it from there. While browsing the vehicles in showroom Calvin G introduced himself. We chatted about base prices for the new models. I approached him later inquiring about the Maverick models, a brief discussion on trade in, he saw I’m a customer since 2005. When he asked about my car’s condition I took opportunity to ask about a plastic cover piece that broke off the visor. Wanted to know if I could get a replacement. He went above a... read more
Business response:
Thank you for sharing your experience! We’re delighted to hear that Darrel and Calvin provided exceptional service during your visit. It’s wonderful to know that Calvin took the time to address your needs, including ordering the replacement part for your visor. Your kind words and recognition of their efforts are greatly appreciated. We look forward to serving you again in the future!
I have been a loyal customer of Joe Myers Ford for almost 30 years. Bought 10-12 vehicles over that time span. I keep coming back because of the Ford vehicles reliability and the great customer service of guys like Joe in the parts department. Calvin Gordon also was great in his assisting me in my recent 2023 Ford XLT purchase.
Business response:
Thank you so much for your kind words and for being a loyal customer for nearly 30 years! We're thrilled to hear about your positive experiences with Joe in the parts department and Calvin during your recent purchase. Your continued trust in our team and the reliability of Ford vehicles means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out.
It was a great experience. I haven't bought from a dealer in over 10 years due to a previous experience. I was glad I bought from Joe Meyers. Kenny Pan was excellent in helping me get my vehicle to a price I was happy with. Devin Peoples was also excellent in explaining everything to me in great detail. I will definitely be recommending my family, friends, and coworkers to Joe Meyers. Thanks again for everything ya'll!
Business response:
Thank you so much for your kind words! We’re thrilled to hear that your experience with Kenny and Devin was excellent and that you felt comfortable with the process. Your recommendation means a lot to us. If you need any assistance in the future, don’t hesitate to reach out. We look forward to serving you and your referrals!
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,126 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is closed now. It will open tomorrow at 9:00 a.m.