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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I have always had a pleasant experience with this dealer. From my purchase of my vehicle to recalls or maintenance visits. I rather go to this dealer than ones closer to my home.
Business response:
We are happy to hear about your consistently positive experiences with our dealership. Your loyalty means the world to us, especially knowing that you choose to visit Joe Myers Ford even when other options are closer to your home. We take great pride in providing excellent service across all areas, from vehicle purchases to maintenance and recall services. Your trust in our team motivates us to continue delivering the quality experience you have come to expect.
I’m very pleased with Brandon Porter, he always seems to go out of his way to help the customer.
Business response:
We are thrilled to hear about your wonderful experience with Brandon! It means so much to us when team members consistently demonstrate their commitment to providing exceptional customer care. Your feedback about how he goes above and beyond to assist customers truly reflects the level of service we strive to deliver at Joe Myers Ford. We appreciate you taking the time to recognize his dedication and are grateful to have earned your trust.
Professional team all the way around Justin the manager so professional as the team that he runs, they make you feel like Home
Business response:
Your positive feedback about our team means the world to us. We are thrilled to hear that you felt welcomed and comfortable during your visit with us. It's wonderful to know that our manager and the entire team provided you with such a professional experience while making you feel at home. At Joe Myers Ford, we strive to create that perfect balance of expertise and warmth, and your review confirms we're on the right track. Thank you for taking the time to share your experience with us.
Service department did a great job on a Saturday to do my recall and oil change.
Business response:
We are thrilled to hear about your positive experience with our service department. It's wonderful to know that our team was able to efficiently handle both your recall work and oil change during your Saturday visit. We understand that weekend availability is important for our customers, and we're pleased that we could accommodate your needs. Your feedback about the quality of work performed means a great deal to us. Thank you for choosing Joe Myers Ford and for taking the time to share your experience.
We really were only stopping to look like most people say, but your team was very professional and not pushy. I appreciate the respect they showed and professionalism. Ismael was kind and informative and never felt rushed to make a decision. Elizabeth in finance was also great to work with. She was personable and got us a great financing package. Overall, the experience was quick and pleasant and this is why we return here over the years. Our family has purchased numerous vehicles here now.
Business response:
Thank you for taking the time to share your wonderful experience with us. We understand that many customers start by just looking around, and we are thrilled that our team's respectful and professional approach made such a positive impression on you. It means so much to hear that you never felt pressured and were able to make decisions at your own pace. We are delighted that both our sales and finance teams provided you with exceptional service and secured you an excellent financing package. Your loyalty over the years and y... read more
Great job of getting our truck in for recall work! Great service, short wait time.
Business response:
We are grateful for your positive feedback about your recent recall service experience. It's wonderful to hear that we were able to efficiently schedule your truck for the necessary recall work and provide you with excellent service. We understand how valuable your time is, so we're pleased that the wait time was minimal during your visit. Your recognition of our team's efforts in handling your recall work professionally means a great deal to us. Thank you for choosing Joe Myers Ford for your vehicle service needs.
They’ve gone above and beyond for me and my children love them to death
Business response:
Thank you for your review! We are thrilled to hear that our team has exceeded your expectations and provided exceptional service for you and your family. It means the world to us knowing that your children have such a positive connection with us. Your kind words truly highlight what we strive for every day - going the extra mile to create meaningful relationships with our customers. We appreciate you taking the time to share your wonderful experience with us.
Great folks! ! They always do a good job with communication. Their service is top notch.
Business response:
Thank you for sharing your wonderful feedback! We truly appreciate you taking the time to recognize our team's efforts in maintaining excellent communication throughout your experience. It means so much to know that you found our service to be of the highest quality. Your kind words about our team being great folks really brightens our day. We are committed to continuing to provide the outstanding service you experienced, and we look forward to serving you again in the future.
Marcos Buckley, my service advisor at Joe Myers, was exceptional from start to finish. I had my oil changed and rather than wait, he provided transportation to my home and then picked me up a few hours later.
Business response:
We are pleased to hear about your wonderful experience with our service team. Your feedback about the exceptional service you received is incredibly valuable to us. We understand how important convenience is when getting your vehicle serviced, and we're delighted that our transportation service made your oil change visit so much more comfortable. It's wonderful to know that you felt well taken care of from beginning to end. Thank you for taking the time to share your positive experience.
Joe Myers Ford has a 4.5 star rating with 19,537 reviews.
Joe Myers Ford is closed now. It will open tomorrow at 9:00 a.m.