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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good job. Service advisor very courteous, kept us to dated on the service of our car.
Business response:
We are privileged to hear about your positive experience with us. It's wonderful to know that you felt our service advisor was courteous and kept you well-informed throughout your car's service. We understand how important clear communication is during vehicle maintenance, and we're pleased that our team met your expectations. Your feedback about staying updated on the service progress really means a lot to us. Thank you for taking the time to share your experience.
Louis Acosta took good care of my needs! Mr Acosta very knowledgeable and very friendly!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you received exactly the kind of knowledgeable and friendly service we strive to provide every customer. Your feedback about the exceptional care you received and the expertise demonstrated means so much to us. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.
Aubrey went out of his way to help me with my vehicle and Brandon my check in guy, treated me with up most respect!! Great Guys! I’ll be purchasing my next vehicle with y’all in the future!!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Aubrey provided exceptional assistance with your vehicle needs and that Brandon made you feel valued during your check-in process. Your recognition of their dedication and respectful service means the world to our team at Joe Myers Ford. We truly appreciate customers like you who take the time to acknowledge outstanding service, and we look forward to earning your trust again when you are ready for your next vehicle purchase.
BJ V. In the service department is the best. He is great at communicating and even helped me move my car seats over into my rental. He is super helpful and explains all the things.
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's heartwarming to hear that our team member provided such excellent communication and went above and beyond by helping you transfer your car seats to your rental vehicle. We truly appreciate you highlighting how he took the time to explain everything clearly and was so helpful throughout your visit. Your positive experience means everything to us at Joe Myers Ford, and we're thrilled that you received the outstanding service you deserve.
BJ Villarreal was an amazing service rep and beyond supportive and helpful, while dealing with a terrible experience with the Ford Warranty department.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It sounds like you received exceptional support during what was clearly a challenging situation with warranty matters. We truly value team members who go above and beyond to help our customers navigate difficult circumstances. Your recognition of outstanding service means so much to us and reinforces our commitment to providing helpful and supportive assistance to every customer who walks through our doors. Thank you for taking the time to... read more
Mr. Mark Schick was very professional and helpful with answering my questions. I am very pleased with the service.
Business response:
We are happy to hear about your positive experience with our team. We truly value customers who take the time to share their satisfaction with the assistance they received. Your feedback about the quality of service means a great deal to us at Joe Myers Ford. We appreciate you choosing us and look forward to continuing to provide you with excellent service in the future.
We enjoyed the experience. Close to our house. The dealership also responded well after I indicated I needed time to consider the purchase.
Business response:
We are pleased to hear that you enjoyed your experience with us. It's wonderful to know that our convenient location works well for you and your family. We truly appreciate that you took the time to share your positive feedback about how our team handled your need for additional time to consider your purchase decision. Your satisfaction means everything to us, and we're grateful for customers like you who trust Joe Myers Ford with their automotive needs.
Excellent costumer service by Luis el negro , kind and professional comunicación, I was provide a quick service
Business response:
Thank you for your wonderful feedback, Pedro! We are overjoyed to hear that you received such outstanding customer service. It means so much to know that you experienced kind and professional communication during your visit. We take great pride in providing quick and efficient service to all our customers. Your positive experience reflects our commitment to delivering excellence at Joe Myers Ford. We truly appreciate you taking the time to share your experience with us.
Great experience with my sales rep. Every thing was done fast and friendly. And keep me informed thur process
Business response:
We are thrilled to hear about your wonderful experience with your sales representative. It's fantastic that everything was handled quickly and with a friendly approach while keeping you well-informed throughout the entire process. Your feedback about the fast and communicative service means so much to our team at Joe Myers Ford. We truly appreciate you taking the time to share your positive experience with us.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.5 star rating with 19,537 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is closed now. It will open at 9:00 a.m.