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Joe Myers Ford

4.5

About this business

Location details

16634 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.519,537 reviews
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Chris's profile image
Chris 
a year ago

They were kind and quick with customer service, kept me up to date with my car so I could be informed. 

Business response:

Thank you for sharing your positive experience with us, Chris. We are thrilled to hear that our team provided you with excellent customer service and kept you well-informed throughout the process. Your satisfaction means everything to us at Joe Myers Ford, and we truly appreciate you taking the time to recognize our commitment to treating customers with care and keeping clear communication. We look forward to serving you again in the future. 

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Scott 
a year ago

Joe Courtney with Joe Meyers Ford comes thru again exceptional service and always takes care of the customer! 

Business response:

We are thrilled to hear about your wonderful experience with our team! It's fantastic to know that you received exceptional service and felt truly taken care of as our customer. Your recognition of the outstanding support you received means so much to us at Joe Myers Ford. We're grateful for customers like you and we look forward to continuing to provide you with the same high level of service in the future. 

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cmolaird 
a year ago

Everyone is very helpful and friendly! Very satisfied with the customer service & experience I have had so far. 

Business response:

We are glad to hear about your positive experience with our team! Your feedback about our helpful and friendly staff means so much to us. It's wonderful to know that you've been satisfied with the customer service you've received. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent service at Joe Myers Ford. 

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Art Adame 
a year ago

BJ The service advisor was very professional and straightforward and communicated well. He did not push and did exactly what I asked him to do. 

Business response:

We are privileged to hear about your positive experience with our service team. Your feedback about receiving professional and straightforward communication means a great deal to us at Joe Myers Ford. We truly appreciate that you felt comfortable throughout the process and that our team listened to your specific needs without any pressure. It's wonderful to know that we were able to deliver exactly what you requested. Thank you for taking the time to share your experience with us. 

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Matasler 
a year ago

I'm very pleased with the pricing and overall deal - completely done on the internet and phone and when I arrived at the dealership, everything worked as planned and expected. 

Business response:

We are overjoyed to hear about your positive experience with us! It's wonderful to know that you were pleased with the pricing and the deal we provided. We understand how convenient it can be to handle the process remotely, and we're thrilled that everything went smoothly when you completed your transaction online and over the phone. Your satisfaction with how everything worked as planned when you arrived at our dealership means a great deal to us. We truly appreciate you taking the time to share your experience, and we're g... read more

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ligehi33 
a year ago

Oil change was a success. Wait time wasn’t bad at all. I have no issues or complaints. 

Business response:

Thank you for taking the time to share your positive experience with our service team. We are delighted to hear that your oil change went smoothly and that the wait time met your expectations. Your satisfaction with the entire process means a great deal to us at Joe Myers Ford. We appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with reliable automotive service in the future. 

mike.i26's profile image
mike.i26 
a year ago

The service department is great. Extremely fast and answer any questions you may have. The service director really takes the time to listen to your concerns and address anything that you want. 

Business response:

Thank you for your wonderful feedback about our service department. We're thrilled to hear that you found our team to be efficient and responsive to all your questions. It's wonderful to know that our service director took the time to truly listen to your concerns and made sure to address everything you wanted discussed. Your positive experience means so much to us at Joe Myers Ford, and we appreciate you taking the time to share your thoughts. We look forward to continuing to provide you with the same level of excellent ser... read more

RICH's profile image
RICH 
a year ago

My sales rep Jordan was great. Highly recommend. My purchase was online and via the phone and I am 100 percent satisfied 

Business response:

We are absolutely thrilled to hear about your positive experience with your purchase! It sounds like your online and phone-based buying process went smoothly, and we're pleased that you found our sales team to be so helpful throughout your transaction. Your complete satisfaction with the entire process means everything to us. Thank you for taking the time to share your experience and for your recommendation - it truly makes a difference for our team. 

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Yellowhotrod 
a year ago

They matched another Ford Dealership for my oil change. I got my service done without having to drive 20 min. They completed the service, fast friendly and even washed my car! 

Business response:

We are absolutely thrilled to hear about your positive experience with our price matching service and oil change. It's wonderful that we could provide you with convenient service close to home while still offering competitive pricing. We're delighted that our team delivered fast and friendly service, and we're especially pleased that you appreciated the complimentary car wash. Your satisfaction with the complete service experience means everything to us at Joe Myers Ford, and we look forward to serving you again in the futur... read more

Frequently asked questions about Joe Myers Ford

How is Joe Myers Ford rated?

Joe Myers Ford has a 4.5 star rating with 19,537 reviews. 

When is Joe Myers Ford open?

Joe Myers Ford is closed now. It will open at 9:00 a.m.