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Joe Myers Ford

4.5

About this business

Location details

16634 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.519,537 reviews
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jentwinb89's profile image
jentwinb89 
a year ago

From the moment I walked in Joe Myers Ford until I left was the best experience I have had at a dealership!! 

Business response:

Thank you for your fantastic review! We're so happy to hear that your experience at Joe Myers Ford was the best you’ve had at a dealership. We truly appreciate your feedback and are thrilled that we could make your visit a positive one. We look forward to assisting you again in the future! 

ayoola6's profile image
ayoola6 
a year ago

Customer service at the dealership was very courteous and polite. They called me to give me updates about my recall repairs. 

Business response:

Thank you for sharing your experience! We’re glad to hear that our team provided courteous service and kept you informed throughout the recall repair process. We appreciate your feedback and look forward to assisting you again in the future! 

ernestneu's profile image
ernestneu 
a year ago

Great sale person Greg Martin will recommend to friends to come and see for a good place to buy a ford 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that Greg Martin provided a great experience and that you would recommend us to your friends. We appreciate your support and look forward to helping you or anyone you send our way find the perfect Ford! 

Wt's profile image
Wt 
a year ago

Preliminary deal reached over the phone, straight forward experience without surprises in person. Very professional 

Business response:

Thank you for sharing your experience! We're glad to hear that your deal process was straightforward and professional, and that there were no surprises when you arrived. We strive to make every step as seamless as possible for our customers, and we appreciate your feedback! 

Ladygrace's profile image
Ladygrace 
a year ago

Gave attention to my vehicle problem, found it and addressed the problem. Kept me informed regarding price and duration of the repair. Great customer service 

Business response:

Thank you for sharing your experience! We're so glad to hear that the team took the time to identify and address the issue with your vehicle while keeping you informed every step of the way. Great customer service is always our goal, and we're happy we could deliver that for you. If you need anything else, feel free to reach out! 

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drew yoder 
a year ago

Joe Meyers Ford Service does a GREAT job, especially Rick Rawlings—he is a top-notch service rep and an outstanding gentleman! 

Business response:

It's fantastic to hear you had such a positive experience! We're especially pleased that Rick Rawlings provided you with top-notch service. We agree that having an outstanding service representative can make a significant difference. Thank you for sharing your kind words about Rick and the service team. We appreciate your feedback. 

Reggie34's profile image
Reggie34 
a year ago

Greg and team got me in the right vehicle. Great salesman and very professional. Highly recommend. 

Business response:

Thank you for the wonderful review! We're thrilled to hear that Greg and the team helped you find the right vehicle and provided you with professional service. We truly appreciate your recommendation and look forward to assisting you again in the future! 

Ken's profile image
Ken 
a year ago

Last year I posted a 1-star review but today I had amazing service from Luis, taking this review from 1 stars to 5 stars. Last year it was incredibly difficult to get someone to acknowledge me in the service area but this morning, Luis greeted me as soon as I got out of my car (at 7:15am) & gave me an Uber ride to work. The free online multi-point inspection report [WITH PHOTOS!!] was awesome; I could acknowledge additional recommended service and pay online, and they delivered my car to me after. I've honestly never had a b... read more

Business response:

We are so happy to see such a positive change in your experience. It's wonderful that Luis provided you with exceptional service, and we truly appreciate you taking the time to update your previous review. We're thrilled that the early morning greeting, the Uber ride, and the detailed online inspection report with photos, exceeded your expectations. We are very glad that we were able to provide you with the best Ford service experience that you have ever had. We will be sure to pass along your praise to Luis. Thank you for y... read more

Michelle's profile image
Michelle 
a year ago

Our car salesman Johnathan made our truck buying experience great!! We recommend Joe Myers Ford 

Business response:

Thank you for sharing your positive experience! We're glad to hear that Johnathan made your truck buying process enjoyable. We appreciate your recommendation and look forward to serving you again! 

Frequently asked questions about Joe Myers Ford

How is Joe Myers Ford rated?

Joe Myers Ford has a 4.5 star rating with 19,537 reviews. 

When is Joe Myers Ford open?

Joe Myers Ford is closed now. It will open at 9:00 a.m.