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Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This is my second vehicle purchased from this dealership with service all done here. Best customer service hands down.
Business response:
We are profoundly honored by your exceptional loyalty and trust in our dealership. Purchasing two vehicles from our team and consistently choosing our service department demonstrates the strong relationship we've built with you. Your declaration of having the "Best customer service hands down" is the highest compliment we could receive. We are committed to providing an outstanding experience that goes beyond a single transaction, focusing on building long-term relationships with our customers. Thank you for your continued co... read more
Fast service, things have changed
Business response:
Thank you for your feedback! We're glad to hear that you experienced fast service during your visit. We strive to continuously improve our processes to better serve our customers, and it's encouraging to know that you've noticed positive changes. If you have any specific suggestions or further insights about your experience, we'd love to hear them as we aim to enhance our service even more. Thank you for taking the time to share your thoughts, and we look forward to serving you again!
Very informative about recommended services
Business response:
We appreciate your feedback highlighting our commitment to providing comprehensive and informative service recommendations. Our team understands the importance of transparently explaining suggested maintenance and repairs to help our customers make informed decisions about their vehicle's care. By offering clear, detailed information about recommended services, we aim to empower our customers with the knowledge they need to maintain their vehicles effectively. Your recognition of this approach confirms that we are successful... read more
All employees were professional and knowledgeable.
Business response:
Thank you for your positive feedback! We are thrilled to hear that our employees provided you with professional and knowledgeable service. Our team takes great pride in ensuring that each customer feels valued and informed throughout their experience. Your recognition of their efforts is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our dealership, and we look forward to serving you again!
Excellent customer service.
Business response:
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our customer service. Providing top-notch service is our priority, and your feedback motivates us to continue delivering the best for our customers. If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Customer service is great. He's always in a good mood. Never pushy.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you consistently enjoy great customer service with our team. Our goal is to create a welcoming and supportive environment for all our customers, and we're glad that our friendly approach resonates with you. We appreciate your recognition of our commitment to providing a pressure-free experience. Thank you for choosing us, and we look forward to seeing you again soon! If you need anything in the meantime, don't hesitate to reach out.
Friendly service. Good coffee.
Business response:
Thank you for your delightful feedback! We're glad to hear that you enjoyed our friendly service and that our coffee added to your experience. We believe that a welcoming atmosphere and thoughtful touches, like great coffee, contribute to making your visit more enjoyable. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for more friendly service and of course, another cup of coffee!
It was polite, quick and easy.
Business response:
We appreciate your concise feedback about your recent service experience. Our team works hard to ensure that every customer interaction is efficient, professional, and pleasant. Your comments confirm that we are meeting our goal of providing a streamlined and courteous service experience. We understand that your time is valuable, and we strive to make every visit as smooth and convenient as possible. Thank you for choosing our service department and for taking a moment to share your positive impression of our team. We look f... read more
I think you charge too much for an OIL Change. It is extremely inconvenient to bring this car into your location for basic service. I will not lease again knowing now the dealer has to do all the service work. I can get an oil change 5 minutes from my home for half the cost. Every time we bring the car in for service they try and sell all types of recommended inspections and services that are outrageously expensive. Now I understand why they say a lease is a Fleece.
Business response:
Thank you for taking the time to share your feedback. We're sorry to hear that you feel our pricing for oil changes and service work is too high, and we understand how inconvenient it can be to bring your car in for basic services. Your concerns are important to us, and we appreciate you voicing them. We strive to provide high-quality service and transparency regarding our pricing and recommendations. We understand that everyone has different budget considerations, and we are committed to exploring options that meet your nee... read more
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.3 star rating with 3,143 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open tomorrow at 7:30 a.m.