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16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They did a brake flush on my car and it went well.
They were able to let me know what service needed immediately attention for my car and provide estimate on how long it was going to take.
great service, carfax is forcing me to write more
Pleasant and knowledgeable staff. Also provided a loaner when the interior trim shop they had doing upholstery warranty work did not finish their work when promised.
Business response:
Thank you for your kind words! We're glad to hear you had a positive experience with our team and that the loaner was helpful. We strive to provide great service and appreciate your feedback!
Joe Myers Mazda has always taken good care of of my car. I feel that I can trust their service department
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you feel confident in our service department and that we have consistently taken good care of your vehicle. Trust is essential, and we appreciate your continued support. We look forward to seeing you next time!
It's always a pleasant experience visit Joe Myers Kia, very friendly, fast service and accurate assessment
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your visits to our dealership have been consistently pleasant and that you've experienced friendly, fast service along with accurate assessments. Our team is dedicated to providing the best possible experience, and it's rewarding to know that we've met your expectations. We look forward to seeing you again soon!
Service was above and beyond my expectations
Business response:
Thank you so much for the kind words! Hearing that we exceeded your expectations truly means the world to our team. We put a lot of care into every interaction, and it's incredibly rewarding to know that comes through. We hope to see you again soon it would be our pleasure to serve you!
I liked the video explanation of the work done and what needed to be addressed. Ike was very helpful. I didn't like getting so many text reminders of the appointment
Business response:
That's fantastic to hear! We're so glad you liked the video explanation of the work done and what needed to be addressedwe've found it's a great way to help our customers understand their vehicle's needs. And we'll be sure to let Ike know you found him very helpful! We also appreciate your feedback about the text reminders. We aim to keep you informed without being overwhelming, and it sounds like we missed the mark there. We're constantly refining our communication process, and your input is valuable. We'll look into how we... read more
I didn't like that the communication was done via text or email. I like talking to an actual person about what my car is having done
Business response:
Thanks so much for the 5-star review! We're glad to hear you had a positive overall experience. We understand that communicating via text or email isn't for everyone, and we appreciate you letting us know you prefer speaking with someone directly. For future visits, please know that you can always request a phone call from your service advisor to discuss your car's service. We're happy to adapt our communication to what makes you most comfortable.
Joe Myers Kia has a 4.3 star rating with 3,387 reviews.
Joe Myers Kia is closed now. It will open at 7:30 a.m.