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Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Fast, courteous service. Marc was a great service advisor. Work completed quickly and at ca fair price.
Business response:
Thank you for your positive review! We're thrilled to hear that you had a fast and courteous experience with our service team. It's wonderful to know that Marc provided you with exceptional service as your advisor. We pride ourselves on completing work efficiently while maintaining fair pricing, and it's gratifying to hear that we met your expectations in both areas. Your satisfaction is our top priority, and we are grateful for your feedback. Thank you for choosing us for your automotive needs. We look forward to serving yo... read more
Very quick service. Nice showroom & waiting area.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you experienced quick service and enjoyed our showroom and waiting area. Providing a comfortable and efficient experience for our customers is our top priority. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
They forgot to tell me my car was done so I had to call and go check myself because I was waiting for too long
Business response:
Thank you for your feedback, and we apologize for the inconvenience you experienced regarding the communication about your car's completion. We understand how frustrating it can be to wait without updates, and we appreciate you bringing this to our attention. To ensure this issue is addressed and to improve our communication moving forward, please reach out to Jason Proios at Jproios@vtaig.com. He would be happy to assist you and ensure that your future experiences are more seamless. Thank you for your understanding, and we ... read more
Someone reached out but I was unable to get over to their shop.
Business response:
We appreciate you taking the time to share your experience and provide a 5-star rating, even though you were unable to visit our shop on this occasion. The fact that our team proactively reached out to you demonstrates our commitment to customer service and communication. We understand that scheduling can be challenging, and we are always happy to work with our customers to find a convenient time for your visit. If you are still interested in our services, we would be glad to accommodate your schedule and find a mutually sui... read more
Staff were professional and service done promptly
Business response:
Thank you for your positive review! We're pleased to hear that our staff provided you with professional service and that everything was done promptly. Our team works hard to ensure a smooth and efficient experience for all our customers, and it's rewarding to know we met your expectations. If you need any assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Service Manager Zack did a great job taking care of my car in a timely manner.
Business response:
Thank you for your positive feedback! We're glad to hear that Service Manager Zack took great care of your car and ensured that the service was completed in a timely manner. We pride ourselves on providing efficient and quality service, and it's wonderful to know that Zack delivered on that promise. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support and look forward to serving you again!
They always do a great job. Thank you.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with us. Our team works hard to provide excellent service, and your feedback motivates us to keep up the good work. If you need anything in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
I had to make an unscheduled trip to Houston due to a death in the family right before my oil change was due.Joe Myers Mazda got me in for my oil change before I had to make the 800-mile trip back home.
Business response:
Thank you for sharing your experience with us during such a difficult time. We're glad to hear that our team was able to accommodate your unscheduled oil change before your important trip. Your safety and peace of mind are our top priorities, and we're pleased that we could assist you in a timely manner. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We appreciate your trust in us and wish you safe travels.
They didn't send me the multipoint inspection video.
Business response:
Thank you for your feedback! We're glad to hear that you had a good experience overall, but we apologize for not sending you the multi-point inspection video. We strive to keep our customers informed about their vehicles, and we understand how important that video can be. To ensure you receive the information you need, please feel free to reach out to us, and we will make sure to provide the inspection video promptly. If you have any other questions or concerns, we're here to help. Thank you for your understanding, and we ap... read more
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.3 star rating with 3,143 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open tomorrow at 7:30 a.m.