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Joel Ralph at Guaranteed Rate Affinity (NMLS #412525)

5.0

About this business

Tom doesn’t feel that he simply helps people get mortgages—for more than 25 years, he’s ensured that hundreds of families achieve their financial objectives and realize their dreams of owning a home. And every day, he seeks to offer the same opportunity to prospective homebuyers. His process is simple—he listens, studies the situation and then works together with the client to find the solution that is right for them. Using his insight into the complete range of loan programs and his experience in real estate finance and mor... read more

Location details

700 Hopmeadow St, Simsbury, CT, 06070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.034 reviews
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akmazzarelli's profile image
akmazzarelli 
7 years ago

Joel Ralph was the Best! She made the process of getting a mortgage so easy. She reviewed everything thoroughly with me, made it easy to understand, always got back to me in a timely manner and got me a great rate! I recommend Joel Ralph to anyone I know going through the mortgage or refinance process. 

johanarango25's profile image
johanarango25 
7 years ago

Joel was phenomenal from beginning to end. buying a house could be a scary process but with Joel you have nothing to worry about. she explained everything with great detail, i felt very comfortable asking her questions she never made me feel like i was an annoyance, always greeted me and my family with a smile on her face and a warm hug. i honestly thank her very much for making the purchase of my first home a great and unforgettable experience. 

angeleyes06018's profile image
angeleyes06018 
7 years ago

Joel is amazing! My husband and I started working with her a year ago. From Day one She has been pointing us in the right direction. It was hard work and moments that were very frustrating but Joel calmed us down and told us exactly what to do. She explained every step through the loan process. Joel was always a phone call way. The day we signed for our home she came up and helped us moved in! When I say Joel is amazing I mean it. She helped us get our dream home and we can't thank her enough. 

jeannie738's profile image
jeannie738 
7 years ago

Jo el is the most caring and knowledgeable when she worked with me through the lending process. She made it easier for me by walking me through the paperwork and was patient and I really felt it wasn't just a job to her..we became friends because of it..she is amazing in what she does..another lender told me the loan I wanted wasn't accessible. But Jo el made it happen..would recommend and use her again..she is an asset to the company and truly cares about u obtaining your dream home. 

user5829227's profile image
user5829227 
7 years ago

For several years we've been looking to refinance so that we could take advantage of the low rates but we put it off because the paperwork process was so daunting. Not only did Joel get us a fantastic rate, but she came to the house and patiently helped me dig up every last statement, tax form and every other required item for the refinance process. I can't even describe how easy she made it. As someone who's been through a few mortgage processes, this was by far the easiest. AND, she got us a great rate and the closing fees... read more

Business response:

I always love to ask my borrowers....what are your goals, save in the rate? save in the payment? consolidate? shorten mortgage term? I listen to my clients and offer options and work hard to get them the best deal! Once again if you ever have questions or need assistance post closing call me, it's not about the sale but the relationship. Thank you ! 

aviationmarketing's profile image
aviationmarketing 
7 years ago

Having purchased a home in a state, other than my home state, I was unfamiliar with the real estate transaction process in the state of CT. Being a weekend, I was told I would lose a home my husband and I put an offer in on until we had a pre-approval letter in hand. I was given Joel's contact information by a friend. I phoned Joel and she jumped into action. It was Saturday morning and by 2am Sunday morning (despite unforeseen obstacles) I had the letter of recommendation. Joel consistently showed her knowledge and professi... read more

Business response:

First let me say welcome to Connecticut and I am happy that I could make your experience purchasing a second home here a positive one. It was an absolute pleasure doing business with you and I look forward to helping you again in the future. Thank you so much for your business and welcome to my family of repeat customers. 

user4684805's profile image
user4684805 
7 years ago

Joel was extremely helpful and patient with me. This was my first house and I was very inquisitive and demanding. Joe was wonderful threw out the whole process 

Business response:

Thank you for choosing me as the lender to work with on your home purchase. I am always happy to make myself available to answer any questions for you during the mortgage process , closing and during your mortgage loan term. Being a First Time Buyer should not be stressful if you are working with the right loan officer. Hope you enjoy many years in your new home! 

zuser20151031125223523's profile image
zuser20151031125223523 
8 years ago

Joel is wonderful! She was so patient in giving me detailed answers to many questions and always responded quickly to these questions. She's very knowledgeable and she went above and beyond to help me. I highly recommend Joel! 

Business response:

Thank you for your review and giving me the opportunity to assist you with your financing needs! 

mbs0370's profile image
mbs0370 
8 years ago

Joel recently helped me find a mortgage that fit my individual needs. She took the intimidation factor out of the process, while still delivering professional, and individualized service. She thoroughly educated me on my options which made me feel confident that my 30 year commitment was the right one. If I have to do it again, I will be in touch with Joel! 

Business response:

Thank you for your review and giving me the opportunity to assist you with your financing needs! 

Frequently asked questions about Joel Ralph at Guaranteed Rate Affinity (NMLS #412525)

How is Joel Ralph at Guaranteed Rate Affinity (NMLS #412525) rated?

Joel Ralph at Guaranteed Rate Affinity (NMLS #412525) has a 5 star rating with 34 reviews. 

When is Joel Ralph at Guaranteed Rate Affinity (NMLS #412525) open?

Joel Ralph at Guaranteed Rate Affinity (NMLS #412525) is closed now. It will open on Monday at 9:00 a.m.