This profile has been claimed by the business owner or representative.
JOEY Aventura
- Restaurants
- Miami, FL
About this business
Location details
19505 Biscayne Blvd, Suite 1150, Miami, FL, 33180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
The ambience was nice and very energetic for a Friday night. The service was good until the end when the waitress did not know how to split the bill straight down the middle (to have 2 cards pay the entire bill). For a $700 bill seriously! Anywho the food was decent but not worth the money. I don’t have to ever go back to this restaurant because it’s overrated. Once was enough.
Business response:
Hi Laura, Thank you for taking the time to leave your feedback. I have been able to identify the server for your experience that evening and used this as a great training opportunity for her and the rest of the team. We would love the opportunity to change your mind and have you back to dine with us again! Please reach out to me directly to discuss things further. Thank you, Danielle Parks JOEY Aventura
I booked the restaurant for a special family moment (elderly parents and children) on 7/1. The reservation was confirmed, and there was no notice of anything wrong. When I arrived at the time, the restaurant was closed and there was a note on the door saying that they would not be open that day. However, at no time did they contact me about the closure.
Business response:
Hi Ricardo, We sincerely apologize for the inconvenience this last minute closure caused. We understand the excitement behind having a dinner out and the effort it can sometimes take especially when children are involved! Our team has reached out via email in hopes you find the time to dine with us again in the future. If you do not receive this email, please do not hesitate to reach out to the store as I would love the opportunity to connect with you personally to ensure we turn this experience around. Thank you for your re... read more
i WAS TOLD AND CALLED AND TEXTED BY A LADY FROM Joey's CANCELLING THE RESERVATION AT 6 PM DUE TO INTERNAL ISSUES. i WAS TOLD i WOULD GET A $ VOUCHER AND I RNEVER RECIEVED ANYTHING.
Business response:
Hi Eddy, Thank you for reaching out and we sincerely apologize for the inconvenience this last minute closure may have had on you and your Guests. We have reached out via email with your voucher to use on your next experience. Please do not hesitate to reach out to the store directly if you have any issues receiving it! We greatly value your loyalty to JOEY AVENTURA and look forward to having you dine with us again soon. Please do not hesitate to ask for me personally on your next visit as I'd love the opportunity to connect... read more
We told our server about an allergy and the food was brought out with the allergen. Apologized but then brought it out again. Our server was excellent. Our food took forever
Business response:
Hi Shana, Thank you for taking the time to leave us a review. We truly value your feedback and will use to ensure improved service moving forward. I would love the opportunity to connect with you to further understand how to turn your 2 star experience in to a 5 star. Thank you for your time, Danielle Parks JOEY AVENTURA
We waited forever to get our food. My wine glass came when I had finished my meal and food that was supposed to be served hot was cold.
Business response:
Hello Pilar, We're really sorry to hear about your recent experience at JOEY Aventura. It's not the kind of service we aim to provide and we understand how frustrating it must have been to wait for your food and not receive it in the temperature you desired. We appreciate your patience and understanding, and we hope you'll give us another chance to make it up to you. Thank you so much for sharing your feedback. We are deeply sorry we missed the mark. We would love to invite you back in for a better experience. Peyton Gelston... read more
Food fair , not feeling the paper napkins at the prices of the entrees. Decor/vibe was nice.
The service was non existent. I had to leave the table to seek out our server every time we needed anything.
My steak & sushi was okay. It was just extremely cold steak. My wife had the Steak and loved it. Our server could’ve honestly been better. He came by once to fill up my wife’s water. After he dropped off our food and never returned. We both sat there thirsty. He walked past our table looked at it and then kept going. Had to flag him down 3 times to simply get the check. Then had the nerve to ask us for a tip. I’m a Resturant manager and that was honestly a bad experience with a server. How do you expect us to tip you for hor... read more
The food was ok but the service was absolutely terrible. Would not go back.
Business response:
Hi Andrew, Thank you for speaking with me regarding your review. I look forward to discussing things further with you! Danielle Parks GM| JOEY Aventura
Frequently asked questions about JOEY Aventura
How is JOEY Aventura rated?
JOEY Aventura has a 4.8 star rating with 5,593 reviews.
When is JOEY Aventura open?
JOEY Aventura is closed now. It will open at 11:00 a.m.