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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Even though we were there early and it wasn’t that busy, we had horrible service. Our server even gave us attitude when we weren’t ready to order our main. We were never brought water even though our glasses were empty. We could not find our server for more than 30 minutes after finishing our meal and had to find the floor manager to pay our bill. The food was fine, but really poor service.
We had a reservation in the dining room and we were told they were overbooked so we were seated in the lounge. The lounge was very very loud, which is why we had specifically made a reservation in the dining room. We ended up leaving and going to Earl’s Kitchen which was excellent and not deafening.
Very poorly presentation of dishes
Stuck in the bathroom trial. Worst table location
I had gift cards to use so I was treating some friends to a very nice lunch and we were all getting together for the first time since my husband passed away a few months ago and everyone got their beverages and I had ordered my Chardonnay and Waited and waited Only to have the server return when the other four people have have finished their drinks to say that there was no Chardonnay by the glass. I asked if they could open another type of Chardonnay so I could have one glass of wine and they said no so everyone enjoyed them... read more
Seated right away and greeted by several staff. Our server wasn't the smartest and got easily confused. Good was good. Arrived hot and fresh. There was a mouse on the patio which was very disconcerting. No one seemed to care. Definitely not a menu I'd be likely to come back for.
Business response:
Hi Raven, I am happy to hear that multiple staff members engaged with your table. We strive to always have team service at the Joey Restaurant Group. We unfortunately can not control mice outside but we have a regular company that keeps us up to code. Thank you very much for the review.
Took two clients to lunch and was really disappointed with two of the three meals - the Cobb Salad and the Curry Shrimp dishes were not like they once were back before 2020, the last time I had dined with clients. the salad was flat on the plate, with almost no chicken, one tiny little egg cut up - even my client commented across the table - then her curry arrived and it was like soup - almost no noodles, and the shrimp were TINY and very few to boot. totally disappointed since I love the proximity to my office, my clients a... read more
Business response:
Hi Joannec , Thank you for taking the time to leave a review. We would love the opportunity to provide a better experience for your next visit. If you could email us at mbliss@joeyrestaurants.co m at your convenience, we would greatly appreciate your feedback. We look forward to hearing from you soon, The JOEY Restaurant Team
The burger was not that great and the noise level was so loud you could not have a conversation.
Probably the worst burger I've ever had for $19. Other ordered chicken parm and chicken was burnt. Dessert (molten chocolate cake) was good, will come back for that.
Business response:
Hi there, Thank you for your rating and I apologize that your experience here at JOEY Burrard didn’t quite match your expectations. We would love to know why so that we can deliver a better experience next time. Please reach me anytime at mbliss@joeyrestaurants.co m. Again, thank you for your feedback. Melissa Bliss Guest Service Manager
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 11,296 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close at 1:00 a.m.