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820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
We eat at this Joey's almost weekly and never have a problem. Unfortunately this visit was not like that. One of the guests ordered the Salmon Bowl but before ordering he asked if the dish was at all spicy. The server said it was not spicy. The Salmon Bowl arrived and both the rice and fish was spicy. We requested plain white rice, which we got, and the guest tried to finish the salmon but it was still too spicy so he did not finish it. This is where things went sideways. The bill arrived and we were charged $4 for the white... read more
Business response:
Hi Brian, Thank you for your review! We take feedback very seriously and genuinely want to thank you for bringing this to our attention. Our team works hard to uphold the highest standards and this is no exception. If you could contact me directly at dhochstein@joeyrestaurants.c om, I would like to discuss this further. I look forward to hearing from you soon! Darnell H General Manager JOEY Burrard
Service was very slow. Food arrived Luke warm and missing some of our order.
Business response:
Hello, Thank you for taking your time to review us as every review helps us better understand how we can improve. That being said, I apologize that your experience was not up to our standard. If possible, I would like to discuss your experience further. Looking forward to hearing from you! Darnell General Manager, JOEY Burrard
The buffalo wings that I ordered did not come with the blue cheese dressing described on the menu; instead it was a mixture of an Asian infused dressing WITH the blue cheese. It was a terrible combination, not sure if this was an honest accident, but it had an awful taste. The presentation of the food was nice. Server was attentive and helpful. In the bar area there was a group of guys that came in that seemed inebriated, and tried to start a huge fight with another group of men that were dining. It was loud and completely r... read more
Unfortunately I had a poor experience here due to the staff at this location. Upon entering, the hostess did not make eye contact with me once and was whispering something and looking down. I had no idea what she was saying. I'm assuming something about my table? She then walked away so I assumed that meant follow her but again had no idea as I could not hear a word she was saying and I was unsure if she even spoke. At our table we had average service, average food, and above average prices. Everything was okay until after p... read more
We waited over 30 minutes for wine to arrive. Apparently only their managers could open a bottle of wine at the table and only two managers were on staff. Our server didn’t know what a decanter is. Food arrived and looked beautiful but my steak was well done when I ordered medium rare. I showed the server who agreed that it looked well done. She apologized and took it back but then came back to relay a message from the kitchen that the shed stands by it being medium rare but because it was an end piece the medium rareness wa... read more
Price points for beer and alcohol are sub standard. Serve pints already
I had gift cards to use. Otherwise, I would never go to Joey's. The drinks are too expensive and they don't "do" 3-ounce martinis. Food was alright though. Happy hour food prices may not be exorbitant, but still not enough value to bring me back. For this kind of money, I would go one step up to Fortes or Blue Water. As it is, I'll go a quarter step down to the Keg!
Sept12 Anniversary
Business response:
Hello there, Thank you for reviewing us. I am sorry to see that your experience left something to be desired. If you would like to discuss your visit further, Regards, Darnell General Manager JOEY Burrard
I used to come to this location a lot for events, birthdays, and dates but in all honesty my experience has been going down more and more every time I come in. Generally I make a reso in advance so it’s not too hard to get a table so we promptly got sat in the lounge when we came in. My boyfriend and I shared the lobster ravioli, a side of crispy mash, salmon sushi, and the pesto shrimp flatbread. The food was just decent, which was a let down because we were looking forward to coming back for our favourite dish being the ra... read more
Business response:
Hi, Thank you for taking the time to review us. I'm sorry to hear your experience was not a good one. We take feedback such as yours very seriously and strive to always get it right for our guests the first time. I'd like to connect with you to discuss if you'd be open to coming back and giving us another chance. My email is dhochstein@joeyrestaurantscom I hope to hear from you! Regards, Darnell General Manager JOEY Burrard
JOEY Burrard has a 4.7 star rating with 11,296 reviews.
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.