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JOEY Eau Claire
- Restaurants
- Calgary, AB
About this business
Location details
208 Barclay Parade, SW 200 Eau Claire Market, Calgary, AB, T2P 4R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
This visit started out poorly with our seating. I made a request in the reservation to not be seated at the bar. The table options of Bar, patio, bar patio standard etc. doesn’t make sense to anyone who doesn’t work in your restaurant. When we asked to get a table instead of 3 guests at the bar for a business lunch, we were told no because they prioritize larger parties. I asked again if there is a table opening up and we were told “no sorry”. Zero effort to make it right. What’s the point in making a reservation days in adv... read more
Your music is too loud and does not allow guests to have a proper conversation.
Business response:
Thank you Roger for leaving us a review, we are thrilled that you had a good experience with us. Thank you for letting us know the music level made conversation difficult. We are sorry your visit was affected by the volume. We value feedback about the dining atmosphere and appreciate you raising this. We hope to see you again soon. Erika Fox Guest Service Manager
One of my guest's chicken was cold and they took forever for my order of chocolate cake. Lava cake was like warm only. Also place was loud. Not conducive for conversation.
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you Erika Fox Guest Service Manager Joey Eau Claire
Went with 10 people, most of whom came out of town; Miami and Panama. The servers were extremely rude and short. Everyone at the table was very well behaved but the server was giving attitude the whole time and we were there at 2 so it wasnt busy. We were the only big table, and had to wait for our server many times just to order. Some guests got there main course first and then the rest hadnt even been asked what they want to order. The server would drop off the drink and then automatically leave as someone was trying to a... read more
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you Erika Fox Guest Service Manager Joey Eau Claire
We asked for the bill and the waitress disappeared and didn't return, so we were all late for meetings. Very uncomfortable sitting there with work peers for so long with table cleared and no service. This was a very negative ending to the celebration lunch. Finally someone excused themselves to the washroom and grabbed her on the way by.
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you Erik Fox Joey Eau Claire
Frequent disturbances with new customers don’t know where to go.
The restaurant was busy but not full and the service was very slow. Our server had to be reminded by her manager to come and take our order for dinner. We got at our table at 18:20, drinks @ 18:35, place our order 18:45 and received our main course at 19:30. My meal was excellent but my husband asked for his steak medium-rare and it was medium at the best. We usually go there during the week and never had any issues, so maybe the weekend staff is not as organized or???
Business response:
Dear Maryse, Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the slow service during your recent visit. We strive for timely and attentive service, and your comments will be addressed with our team to ensure we improve in this area. We are thrilled to hear that you enjoyed your meal and appreciate your kind words about the quality of the food. However, we apologize that your husband’s steak was not cooked to his preference. Our goal is to provide a consistent dining exper... read more
Frequently asked questions about JOEY Eau Claire
How is JOEY Eau Claire rated?
JOEY Eau Claire has a 4.8 star rating with 10,117 reviews.
When is JOEY Eau Claire open?
JOEY Eau Claire is closed now. It will open at 11:00 a.m.