This profile has been claimed by the business owner or representative.
Like most of JOEY management, CEO Jeff Fuller started his remarkable journey flipping burgers, washing dishes and sweeping floors. It’s called paying your dues, learning from the ground up and understanding what success takes. “If there’s a secret,” he says, “it’s hard work, unwavering commitment to the customer and assembling the very best people.” Jeff absorbed valuable lessons from his family’s successful businesses before striking out on his own with a brand new concept in upscale casual restaurants. The first JOEY opene... read more
2475 BC-97 #300, Kelowna, Kelowna, BC, V1X 4J2, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to Midnight | |
Tue | 11:00 a.m. to Midnight | |
Wed | 11:00 a.m. to Midnight | |
Thu | 11:00 a.m. to Midnight | |
Fri | 11:00 a.m. to 1:00 a.m. | |
Sat | 11:00 a.m. to 1:00 a.m. | |
Sun | 11:00 a.m. to Midnight |
Our experience was delightful. We ate the delicious ahi tuna salad, and chatted with our lovely young server - the one who is in 4th year History at UBCO, and who wants to eventually become a High School teacher! My friend & I were celebrating our birthdays; both of us were greeted with champagne; my friend also ordered sangria. We’ll be back!
Business response:
Hi Virginia, Wow, 5 stars! We are so happy that you enjoyed your experience with us. Thank you for the great review! Cailan Mitchell Manager
Our service was terrible, we had to ask 2 people to take our order. Our server never once asked how the meal was - we watched him chatting it up with other tables while we waited. The worst was when he was at our table and my boss was paying her bill - we had 2 separate bills, she paid the one and then he turns around and says someone is at the door and I think they need my help more and leaves with the machine - we waited about 5 more minutes before he came back so we could finish paying. I have never had such poor service,... read more
Business response:
Hi Stacey, Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants.co m. I look forward to hearing from you, Cailan Mitchell Manager
Food was very good. Ambiance was lively but not too loud. Wines were overpriced, considering most are poured from bulk, not actually from a bottle. Server didn’t know that the person who orders the wine is the one who should be tasting the wine and made an inappropriate comment. He also never refilled our glasses, we did it ourselves. Server seemed to want to rush us out. Not cool. Tip options on the payment machine started at 20% - also not cool. But the steaks were really well prepared and the apple pie dessert was delicio... read more
Business response:
Hi Christine, Thank you for the review! We strive to provide the best hospitality and service possible.Your response means a lot to us so if you ever have additional feedback, please don't hesitate to email me at cailan.mitchell@joeyrestaurants.co m. Hope to have you back soon! Cailan Mitchell Manager
We sat outside the music was blaring with the road noise it was unbearable. Service was slow and the food mediocre at best.
Business response:
Hi Janet, Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants.co m. I look forward to hearing from you, Cailan Mitchell Guest Service Manager
The service could have been more professional. Took long to get food. Sangria should not be served in a drink glass.
Business response:
Hi Linda, Thank you for the review! We strive to provide the best hospitality and service possible.Your response means a lot to us so if you ever have additional feedback, please don't hesitate to email me at cailan.mitchell@joeyrestaurants.co m. Hope to have you back soon! Cailan Mitchell Guest Service Manager
Dine out with family and 19 month grandson. Service was exceptional considering how busy they were. Food came out quickly, and was perfectly done. Crème brûlée cheesecake was to die for. Will definitely be back.
Business response:
Hi, Thank you for taking the time to leave us a rating! If there is anything we can do to make your experience a 5-star one, please feel free to reach out to me directly at cailan.mitchell@joeyrestaurants.co m. Hope to have you back soon! Cailan Mitchell (JOEY Kelowna Guest Service Manager)
Delicious food!
Business response:
Hi, Thank you for the 5 stars! I'm glad to hear we hit the mark for you. We hope to have you back in soon! Cailan Mitchell Guest Service Manager
Great evening …. Will definitely return. One I f my favorited
Business response:
Hi Billy! Thank you for the review! We are happy to hear we hit the mark for you. We look forward to seeing you again soon! Best, Cailan Mitchell | JOEY Kelowna
Food was fantastic. Love the Poke Bowl and also the Beach Salad. Presentation is really nice.
JOEY Kelowna has a 4.8 star rating with 5,150 reviews.
JOEY Kelowna is open now. It will close tomorrow at 12:00 a.m.