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Johnson City Ford

4.7

About this business

Location details

3519 Bristol Hwy, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.75,906 reviews
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Anna Krause's profile image
Anna Krause 
recommend  Recommended
8 years ago

We had several hiccups in our buying experience with JC Ford, but once we got the attention of Ed Johnson, Glen Layfield, Rabbit and several others they went above and beyond anything we expected in order to make things right. Gentlemen, Jim and I feel very confident that we will shop with you again in the future. It is with great pleasure that we replace our negative review with a very much more pleasant review. Thank you all for your prompt, efficient and courteous attention in fixing the matters, and helping to build an o... read more

Joshua Cordle's profile image
Joshua Cordle 
recommend  Recommended
8 years ago

Told my Salesman What I was looking for plus price range. He contacted me back a few minutes later said he found it plus 4 wheel drive. So I drove up from Florida couple days later. It was a quick and hassle free service. Johnson city ford is our go to place for now on. 

Madison Rasnake's profile image
Madison Rasnake 
recommend  Recommended
8 years ago
Carol Holden's profile image
Carol Holden 
recommend  Recommended
8 years ago

Excellent customer service and sales staff! Kevin Cutler is the BEST!!!! If you are looking for a low pressure car buying experience with folks who have the buyers' best interests in mind, be sure to check out the great folks at Johnson City Ford! Thanks Kevin, Brad and Jonathan for exceeding our car shopping expectations! It was a pleasure doing business with you all! 

Mikayla Carver's profile image
Mikayla Carver 
recommend  Recommended
8 years ago

I bought my 2017 Ford Escape in October of 2017 and had a wonderful experience with Johnson City Ford. However, I have to take a minute and brag on the customer service I received at the service department today. I took my car for an oil change, and one of the nice men working noticed that my car was not very clean on the outside (I park on a gravel road, and park under a tree that gets my car dirty) I explained to him the situation and he offered to wash my car for me if I didn't mind spending some extra time waiting. I did... read more

Margaret Massey Foltz's profile image
Margaret Massey Foltz 
recommend  Recommended
8 years ago

Very helpful sales rep! Thank you James Jackson for a most pleasant experience. I have not decided on my new car yet but you certainly put Ford at the very top of my list! Hope to be back to see you at Johnson City Ford soon! 

April Fortner's profile image
April Fortner 
recommend  Recommended
8 years ago
Emily Shrader's profile image
Emily Shrader 
recommend  Recommended
8 years ago
Max Lunceford's profile image
Max Lunceford 
recommend  Recommended
8 years ago

Johnson City Ford, the dealer that cares about customer service and customer satisfaction 

Frequently asked questions about Johnson City Ford

How is Johnson City Ford rated?

Johnson City Ford has a 4.7 star rating with 5,906 reviews. 

When is Johnson City Ford open?

Johnson City Ford is closed now. It will open at 8:30 a.m.