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Joshua Reyes of Mutual of Omaha Mortgage
- Mortgage Lenders
- Independence, OH
About this business
Location details
5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
easy from start to finish
Business response:
I'm thrilled to hear that your experience was smooth and straightforward, Martha. It was a pleasure working with you to ensure everything went smoothly. If you ever have any questions or need further assistance in the future, I'm here to help. Thank you for trusting me with your mortgage needs!
Verified by Mutual of Omaha Mortgage
It was a pleasure working working with Josh. No pressure. He was patient and thorough. This was a big decision for me and he made it a pleasant experience and I would highly recommend him for anyone considering a refinance with Mutual of Omaha
Business response:
Thank you so much for your kind words! It was truly a pleasure working with you. I understand that refinancing is a big decision, and I’m glad I could make the process smooth and enjoyable for you. I always strive to provide a patient and pressure-free experience, so I appreciate your feedback. Your recommendation means a lot to me—thank you for your trust in Mutual of Omaha and Myself!
Verified by Mutual of Omaha Mortgage
Consistently on top of everything needed and great communication!
Business response:
I'm really pleased to hear that you had a positive experience with our services, Scott. I pride myself on being thorough and maintaining open lines of communication, so it's great to know this was appreciated. I look forward to potentially working with you again in the future. Thanks a lot for choosing Mutual of Omaha Mortgage and taking the time to leave a review. -Joshua Reyes
Verified by Mutual of Omaha Mortgage
Very easy to work with. Highly recommend.
Business response:
I'm delighted to hear you had a positive experience, Cliff! It was a pleasure to work with you on your mortgage needs. Your recommendation means a great deal to me and the entire team here at Mutual of Omaha Mortgage. Here's to a successful journey ahead! Feel free to reach out anytime if you ever need assistance in the future. Cheers, Joshua Reyes.
Verified by Mutual of Omaha Mortgage
Faster service. More upfront with information. Less invasive questions about unrelated info for the loan. Not having to submit or explain the same information.
Business response:
I appreciate your feedback, Ashley. I aim to improve my service's speed and clarity in order to make the process smoother for you. I understand that the loan process can sometimes feel invasive, and I'm working to minimize this. I also acknowledge the need to reduce repetitive requests for the same information. Rest assured, I'm actively seeking ways to enhance your experience with Mutual of Omaha Mortgage. Your insights are valuable in this process. Thank you for taking the time to review my work.
Verified by Mutual of Omaha Mortgage
The process is very lengthy. Josh is very good at using positivite words to keep the morale high through the process but sometimes it can give you a false sense of security. I wish they would be more forthcoming with the info that is needed. Alot of items that were needed almost seemed like an afterthought. I really wish I could've known sooner because most time sensitive documents are at the mercy of other businkesses who do not have a fast turn around and it makes an already long process even longer. Some documents that we... read more
Verified by Mutual of Omaha Mortgage
COMMUICATION
Business response:
I'm thrilled to hear that you rate our communication so highly, Daniel. That's at the very core of what we do here at Mutual of Omaha Mortgage. We believe that clear, fast, and efficient communication is key to a successful mortgage process. I'm glad to hear that we've exceeded your expectations. Thanks a ton for the fantastic rating!
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I appreciate your kind words, Kimberly. Communication is key in our line of work and I'm glad to hear that you found our conversations effective. Thanks for taking the time to provide a 5-star review. It was a pleasure working with you. Please don't hesitate to reach out if you need anything in the future.
Verified by Mutual of Omaha Mortgage
Josh was exceptionally helpful in refinancing my mortgage. He was personable and patient.
Frequently asked questions about Joshua Reyes of Mutual of Omaha Mortgage
How is Joshua Reyes of Mutual of Omaha Mortgage rated?
Joshua Reyes of Mutual of Omaha Mortgage has a 4.8 star rating with 61 reviews.
When is Joshua Reyes of Mutual of Omaha Mortgage open?
Joshua Reyes of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.