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Joshua Reyes of Mutual of Omaha Mortgage
- Mortgage Lenders
- Independence, OH
About this business
Location details
5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Josh was easy to get in touch with and was clear with what I needed to do. He was great and has made a tremendous difference in my life!!
Business response:
It's truly wonderful to know that I was able to make such a positive impact on your life, Stephanie. Your feedback just reaffirms why I love doing what I do. It's always my goal to provide clear and easy communication throughout the process. I'm glad you found value in our interactions. Thank you for choosing Mutual of Omaha Mortgage and for the 5-Star review. Looking forward to serving you again in the future!
Verified by Mutual of Omaha Mortgage
Keeping me informed
Business response:
I want to thank you, Harold, for taking the time to rate me highly and leave this review. I'm glad I was able to keep you well-informed throughout the process, as it's one of my top priorities here at Mutual of Omaha Mortgage. I appreciate your trust and I'm always here to provide the same level of service in the future. Best regards, Joshua Reyes.
Verified by Mutual of Omaha Mortgage
Exceptional performance from both Josh and Sara they met all expectations.
Business response:
David, I'm delighted to hear that both Sara and I were able to surpass your expectations. Providing an outstanding service experience is always our goal at Mutual of Omaha Mortgage. Thank you for taking the time to share your positive experience and for giving us a full rating. We look forward to assisting you in the future. - Joshua Reyes
Verified by Mutual of Omaha Mortgage
Josh is very personable and very competent at his job. He closed on my mortgage refinance in less than 30 days from the time of my initial contact with Josh and Mutual of Omaha.
Business response:
I am incredibly grateful for your kind words, Clarence! It was my pleasure to assist you with your mortgage refinance. I always strive to make the process as efficient and smooth as possible for my clients. Your feedback is truly appreciated and I am thrilled that we were able to close in less than 30 days. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a review. Please feel free to reach out in the future if you have any more needs or questions.
Verified by Mutual of Omaha Mortgage
Josh was a true professional. He brought us through the process with very few problems. Josh had an answer for any question I had and also returned phone calls very expeditiously. Sarah his assistant is also a great asset.
Verified by Mutual of Omaha Mortgage
Joshua listened to my needs and designed a mortgage that reached the goals I needed. Information came with explanation and made it easy through the entire process.
Business response:
I'm absolutely delighted to hear that you had such a positive experience, Gordon. Your needs and goals are always my top priority and being able to design a mortgage that accomplishes what you need is my main focus. Your feedback really means a lot to me and Mutual of Omaha Mortgage. If you ever need anything else, don't hesitate to reach out. Thanks again for the 5-star review!
Verified by Mutual of Omaha Mortgage
The communication, ease of the process, friendliness of all the agents, the timing of the whole process.
Verified by Mutual of Omaha Mortgage
Josh kept me updated and every time I call he make sure he would call back the same day to ask m what I needed he was so great and explained everything and I felt like I was someone special with both Sara and Josh he was the sweets person to be doing this kind of work he the best and it was done so fast and nothing came out of my pocket other than the appraiser but that was added to the end of my loan thx for being such great and understanding company I hope everyone is like Josh and Sara Josh is number one in my book and if... read more
Business response:
I'm sincerely touched by your kind words, Jackie. It was a pleasure working with you. Both Sara and I are thrilled to know that we were able to make this process smooth, quick, and cost-effective for you. Our goal at Mutual of Omaha Mortgage is to ensure that our clients feel special and well-informed, so your feedback is much appreciated. Knowing that you would recommend us to others is the highest compliment we could receive. If there's anything more you need in the future, whether it's related to life insurance or mortgag... read more
Verified by Mutual of Omaha Mortgage
There was one hick up. Other than that it was good.
Business response:
I appreciate your feedback, Julie. I'm glad to hear that your experience with Mutual of Omaha Mortgage was mostly positive. I'm sorry about the hiccup you experienced, and rest assured that I will be working on preventing such occurrences in the future. Your satisfaction is my priority, and I'll strive to provide a 5-star service next time. Thank you for taking the time to rate and review your experience.
Frequently asked questions about Joshua Reyes of Mutual of Omaha Mortgage
How is Joshua Reyes of Mutual of Omaha Mortgage rated?
Joshua Reyes of Mutual of Omaha Mortgage has a 4.8 star rating with 61 reviews.
When is Joshua Reyes of Mutual of Omaha Mortgage open?
Joshua Reyes of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.