Joshua Reyes of Mutual of Omaha Mortgage

Business response:

I'm sincerely thrilled to hear about your positive experience, Florence! Our team works hard to ensure we meet our clients' expectations, and it's fantastic to have that reflected in your review. Thanks a million for the perfect rating. If you need anything else in the future, don't hesitate to reach out. - Joshua Reyes 

Business response:

I truly appreciate your kind feedback, Nancy. It's wonderful to hear that you recognized the efforts of our team here at Mutual of Omaha Mortgage to ensure your closing proceeded on schedule. It's always our goal to make the process as smooth as possible for our customers. Your high rating means a lot to us. Thank you once again for your support. - Joshua Reyes 

Business response:

I'm thrilled to hear about your positive experience, Lydia. Here at Mutual of Omaha Mortgage, we pride ourselves on clear communication and efficient processes. It was a pleasure assisting you, and I'm glad all your questions were answered promptly. We look forward to any future opportunities to support you. Thank you for the high rating and the great review! Best, Joshua Reyes. 

Business response:

Thank you so much for your kind words, Thomas. I'm elated to hear that you found the mortgage process smooth with me and Sara. We strive to be transparent and prompt in our communication, and your feedback affirms the work we put in. It's also a part of our job to ensure your financial safety, and I'm glad I could assist in identifying the unusual activity on your credit report. Your satisfaction is our top priority and your review reaffirms the hard work we put in every day. Thanks for placing your trust in Mutual of Omaha ... read more

Business response:

I'm thrilled to hear that you experienced punctuality and convenience, Sheldon! Your feedback means a lot to me and the Mutual of Omaha Mortgage team. We strive to provide 5-star service for all our clients and I'm glad we met those expectations for you. I look forward to assisting you again in the future. 

Business response:

I appreciate your kind words, Loretta. It was my pleasure to ensure your loan origination process was pleasant and smoothly handled. My goal is always to keep my clients informed and comfortable at each step. Your satisfaction and positive feedback motivate me to strive even harder. Thanks for choosing Mutual of Omaha Mortgage, and if you ever have further needs or questions, please don't hesitate to reach out. Best Regards, Joshua Reyes. 

Business response:

I'm truly grateful for your kind words, Gina! Your feedback means a lot to me and it was my privilege to guide you throughout this process. Your satisfaction is our main objective at Mutual of Omaha Mortgage. The team and I are always here to provide timely advice and service for your mortgage needs. Looking forward to assisting you in the future. Thank you once again for the great review and the 5-star rating! 

Business response:

I sincerely appreciate your kind words, Antonio. It was my pleasure to assist you and I'm glad that my communication and knowledge met your expectations. I understand that technology can be a bit tricky sometimes, but your patience made the process smoother. Your review really made my day! Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

I deeply appreciate your kind words and 5-star rating, Brett. It was indeed a pleasure to assist you. Ensuring clear communication and addressing all concerns promptly is fundamental to my role. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to provide feedback. I look forward to serving any of your future needs. Best regards, Joshua Reyes.