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Justin Pohn of Mutual of Omaha Mortgage

4.9

About this business

Location details

201 Breckenridge Ln, Suite 201, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9399 reviews
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Chidimma N.'s profile image
Chidimma N. 

Verified by Mutual of Omaha Mortgage

a year ago

Justin is very knowledgeable and responsive. 

Business response:

I'm thrilled to hear that you found my service helpful and responsive, Chidimma. Your satisfaction is my top priority and I always strive to provide the best service for all my valued clients at Mutual of Omaha Mortgage. Thank you for the 5-star rating, it means a lot to me. It was a pleasure working with you, and I'm looking forward to assisting you again in the future. 

Brenda O S.'s profile image
Brenda O S. 

Verified by Mutual of Omaha Mortgage

a year ago

The communication made it great. Mr. Pohn returned all calls and messages and answered any questions we had. The process was pleasant and we appreciate all your help 

Business response:

I'm thrilled to hear that you had a great experience with me at Mutual of Omaha Mortgage, Brenda! Communication is key in the mortgage process and I always strive to keep my clients in the loop and well-informed. It's wonderful to hear that my efforts had a positive impact on your experience. Thank you for your kind words and the 5-star rating. If you ever have more questions or need assistance with future home financing needs, don't hesitate to reach out. Enjoy your new home! 

William A S.'s profile image
William A S. 

Verified by Mutual of Omaha Mortgage

a year ago

It was a Fairly easy process. Great customer service 

Business response:

I'm really glad to hear that you had a positive experience, William! It's always rewarding to know that the process was straightforward and that you appreciated the level of customer service. I'll continue to work hard to provide the same level of dedication and support for all customers here at Mutual of Omaha Mortgage. Thank you for the 5-star rating! 

Laterica Lenoir P.'s profile image
Laterica Lenoir P. 

Verified by Mutual of Omaha Mortgage

2 years ago

Justin was always there. I can be a bit anxious but if I questions on a Sunday I was able to get them answered quickly. The ease of most of my documents be sent to me as well as uploaded via a secure link was awesome 

Business response:

Laterica, I'm so glad to hear that you had a positive experience. Your feedback validates the hard work we put into every loan at Mutual of Omaha Mortgage. I'm happy to hear that you found my availability and our secure document process convenient. Your satisfaction is my priority. Thank you for your kind words. If you ever have any more questions or need assistance in the future, don't hesitate to get in touch. - Justin Pohn. 

Brenda O S.'s profile image
Brenda O S. 

Verified by Mutual of Omaha Mortgage

2 years ago

The communication. We were talked through each step which made it simple and pleasant 

Business response:

Brenda, thank you for the kind words, its was great working with you and Bill. Thank you for the trust in our team. I look forward to helping you guys again in the future when rates go down. 

Angelo D.'s profile image
Angelo D. 

Verified by Mutual of Omaha Mortgage

2 years ago

I recently had the pleasure of working with Justin Pohn as my mortgage broker and I couldn't be more satisfied with the experience. Justin demonstrated exceptional expertise and professionalism throughout the entire process. He was always responsive, provided clear and thorough explanations, and made what could have been a stressful experience seamless and manageable. His dedication to securing the best possible terms and his genuine commitment to his clients' needs truly set him apart. I highly recommend Justin to anyone in... read more

Business response:

Thank you so much for your kind words, Angelo. It was truly a pleasure working with you on your mortgage process. Your recognition of my efforts to provide clear explanations, be responsive, and dedicated in securing the best terms for you genuinely warms my heart. Knowing that I was able to make the process seamless and manageable for you makes my job incredibly rewarding. I'm here to help anytime you need mortgage services in the future. Thanks again for your high rating and recommendation! - Justin Pohn, Mutual of Omaha M... read more

Kelly M.'s profile image
Kelly M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Justin was able to get me a loan when no one else could. I am so very grateful! 

Business response:

I'm very pleased to hear that you're satisfied with the service provided, Kelly! It was truly my pleasure to assist you in securing a loan. Your kind words and positive rating mean a lot to me and to the entire team at Mutual of Omaha Mortgage. We work hard to ensure our clients achieve their goals and your feedback validates our efforts. If you ever need further assistance, please don't hesitate to reach out. Thank you again for your trust and support! - Justin Pohn 

Daniel O.'s profile image
Daniel O. 

Verified by Mutual of Omaha Mortgage

2 years ago

Justin always returned my calls in a timely manner. 

Business response:

Hey Daniel, I appreciate your kind words and the perfect rating! It's part of my job at Mutual of Omaha Mortgage to be available for our clients, so I'm glad to hear that you were satisfied with my timeliness. If you ever need anything else in the future, don't hesitate to reach out. Enjoy your day! - Justin Pohn 

Devin James C.'s profile image
Devin James C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Justin is extremely knowledgeable and was beyond helpful through the process of purchasing my first home. Will definitely recommend him to anyone looking to purchase a home. 

Business response:

I'm truly pleased to hear about your positive experience, Devin. Helping you navigate your first home purchase was my pleasure, and I'm glad I could provide the knowledge and guidance you needed. Thank you for your high rating and for recommending me to others. If you have any further needs or questions in the future, don't hesitate to reach out. - Justin Pohn, Mutual of Omaha Mortgage. 

Frequently asked questions about Justin Pohn of Mutual of Omaha Mortgage

How is Justin Pohn of Mutual of Omaha Mortgage rated?

Justin Pohn of Mutual of Omaha Mortgage has a 4.9 star rating with 399 reviews. 

When is Justin Pohn of Mutual of Omaha Mortgage open?

Justin Pohn of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.