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201 Breckenridge Ln, Suite 201, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Justin was responsive and attentive as well as knowledgeable. He was very supportive from the start to even after the closing. I hit the jackpot!
Business response:
I'm so pleased to hear that you had a great experience, Carmen! Your feedback truly means a lot. I'm glad I could help guide you through the process from start to finish and ensure it was as seamless as possible. You hitting the jackpot is hearing you had a positive experience. Don't hesitate to reach out if you need anything further. Thanks for choosing Mutual of Omaha Mortgage. - Justin Pohn
Verified by Mutual of Omaha Mortgage
Prompt Communication made service great.
Business response:
I'm glad to hear that you were satisfied with the communication during our process, Eleazar. Your positive feedback means a lot to me. Here at Mutual of Omaha Mortgage, we always aim to keep our communication lines open for a smoother transaction. Thank you for the 5-star rating, it's greatly appreciated. If you have any other mortgage needs in the future, don't hesitate to reach out. - Justin Pohn
Verified by Mutual of Omaha Mortgage
Justin is a knowledgeable professional and always goes above and beyond for his clients. He was always quick to answer our calls and questions and helped us secure our dream home in a time-sensitive situation
Business response:
Thank you so much, Elisa, for the stellar review and kind words. I'm thrilled to hear that I was able to help you secure your dream home. I always strive to be readily available for my clients and to provide the best service possible. I'm glad that my efforts had a positive impact on your experience with Mutual of Omaha Mortgage. If you need any further assistance, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Justin is very knowledgeable and responsive.
Business response:
I'm thrilled to hear that you found my service helpful and responsive, Chidimma. Your satisfaction is my top priority and I always strive to provide the best service for all my valued clients at Mutual of Omaha Mortgage. Thank you for the 5-star rating, it means a lot to me. It was a pleasure working with you, and I'm looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
The communication made it great. Mr. Pohn returned all calls and messages and answered any questions we had. The process was pleasant and we appreciate all your help
Business response:
I'm thrilled to hear that you had a great experience with me at Mutual of Omaha Mortgage, Brenda! Communication is key in the mortgage process and I always strive to keep my clients in the loop and well-informed. It's wonderful to hear that my efforts had a positive impact on your experience. Thank you for your kind words and the 5-star rating. If you ever have more questions or need assistance with future home financing needs, don't hesitate to reach out. Enjoy your new home!
Verified by Mutual of Omaha Mortgage
It was a Fairly easy process. Great customer service
Business response:
I'm really glad to hear that you had a positive experience, William! It's always rewarding to know that the process was straightforward and that you appreciated the level of customer service. I'll continue to work hard to provide the same level of dedication and support for all customers here at Mutual of Omaha Mortgage. Thank you for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Justin was always there. I can be a bit anxious but if I questions on a Sunday I was able to get them answered quickly. The ease of most of my documents be sent to me as well as uploaded via a secure link was awesome
Business response:
Laterica, I'm so glad to hear that you had a positive experience. Your feedback validates the hard work we put into every loan at Mutual of Omaha Mortgage. I'm happy to hear that you found my availability and our secure document process convenient. Your satisfaction is my priority. Thank you for your kind words. If you ever have any more questions or need assistance in the future, don't hesitate to get in touch. - Justin Pohn.
Verified by Mutual of Omaha Mortgage
Justin was always there. I can be a bit anxious but if I questions on a Sunday I was able to get them answered quickly. The ease of most of my documents be sent to me as well as uploaded via a secure link was awesome
Business response:
Laterica, I'm so glad to hear that you had a positive experience. Your feedback validates the hard work we put into every loan at Mutual of Omaha Mortgage. I'm happy to hear that you found my availability and our secure document process convenient. Your satisfaction is my priority. Thank you for your kind words. If you ever have any more questions or need assistance in the future, don't hesitate to get in touch. - Justin Pohn.
Verified by Mutual of Omaha Mortgage
The communication. We were talked through each step which made it simple and pleasant
Business response:
Brenda, thank you for the kind words, its was great working with you and Bill. Thank you for the trust in our team. I look forward to helping you guys again in the future when rates go down.
Justin Pohn of Mutual of Omaha Mortgage has a 4.9 star rating with 401 reviews.
Justin Pohn of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.