Justin Pohn of Mutual of Omaha Mortgage

Business response:

Thank you so much for your kind words, William. I'm pleased to hear that you found the information provided useful and the process transparent. I know the appraisal process can be challenging, and I'm glad I could assist and make it less stressful for you. Your feedback means a lot to me and the entire Mutual of Omaha Mortgage team. Looking forward to serving you again in the future. Best, Justin Pohn. 

Business response:

I am thrilled to hear such positive feedback, Kevin! I'm glad to have been able to guide you through every step of the way and provide assistance whenever needed. Your satisfaction is my top priority and I couldn't be happier to know that I've met your expectations. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star rating. It was truly a pleasure working with you! 

Business response:

I'm truly grateful for your feedback, Shiloh. I'm glad to know that you found our process easy to understand, especially as a first-time buyer. Serving clients like you is what makes my work at Mutual of Omaha Mortgage so rewarding. I'll continue to strive for excellent service for all clients. Thank you for the 4.33-star rating; it means a lot. Looking forward to serving your future mortgage needs! 

Business response:

I'm absolutely thrilled to hear about your positive experience, Margaret. It was my pleasure to assist you with your loan process. I always strive to go the extra mile for my clients, and I'm so happy I was able to help you. Thank you for your kind words and the exceptional rating. Should you need anything else in the future, please don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage. 

Business response:

I greatly appreciate your kind words, Leanne! It was an absolute pleasure to assist you and Kyle in navigating the process of a refinance loan. I strive to ensure my clients feel fully informed and comfortable throughout the process, so I'm happy to hear that you felt supported. Thank you very much for choosing Mutual of Omaha Mortgage and for your five-star review. Please feel free to reach out anytime if you have any more questions or need further assistance with mortgage financing. 

Business response:

Thanks Camerion, appreciate it. 

Business response:

I'm truly grateful for your kind words, Eric. My team and I always strive to provide the best service to our clients and I'm thrilled to hear your experience was reflective of that. We understand how important these transactions are, and it's our top priority to ensure everything goes smoothly up to and including closing. Your satisfaction with our product and service means a lot to us at Mutual of Omaha Mortgage. Thank you for taking the time to leave a review. We look forward to serving your future mortgage needs. 

Business response:

I'm delighted to hear that you had such a positive experience with my team and myself at Mutual of Omaha Mortgage. Your feedback is truly appreciated, Melissa. We strive to provide excellent service and tailored advice for each unique situation, so it's wonderful to know that we hit the mark with you. We're thrilled that you felt confident enough in our service to recommend us to a friend - that is the highest praise we could hope for. We look forward to the possibility of working with you again in the future. Thanks for you... read more

Business response:

I truly appreciate your kind feedback, Brian. It brings me immense joy to know that you felt valued and well-served throughout our engagement. My topmost priority at Mutual of Omaha Mortgage is always to ensure client satisfaction and successful home landings, so to hear that I was successful in achieving this with you is deeply gratifying. Your recommendation means a lot and I look forward to helping more individuals with their mortgage needs. Again, thank you for your time and the excellent review.