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KBHS - Derek Mercer (NMLS#648871)

5.0
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About this business

Derek Mercer NMLS#648871 My goal is to help you with all of your mortgage needs, especially new construction homes. You can rely on me to deliver the ideal combination of personalized loan options and attentive customer service. As a licensed loan representative of KBHS, I’m backed by an expert team of trained underwriters and support staff that enable me to close loans quickly. I'm passionate about helping first-time homebuyers in fulfilling their dream of ownership. 

Location details

10199 Southside Blvd., Suite 100, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0398 reviews
5
381
4
17
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David Roman's profile image
5 months ago

Derek is a wonderful person always answered our questions and always return our calls. Thank you Derek for helping us. 

Muhammad Umar's profile image
5 months ago

Even though Derek kept saying that it was a team effort to get to closing, I felt that if it had not been for Derek we would not have made it to closing. He communicated better than the coordinator and the title company. In that team effort, he was the MVP. 

Christinne Foschaar's profile image
Christinne Foschaar 
5 months ago

Derek kept constant communication with me and kept the process going for closing. He was very informative and willing to help. He also made himself available for any questions I had. 

Jonathan Wollistion's profile image
Jonathan Wollistion 
5 months ago

Our loan program that was presented to us and we agreed upon changed. It affected us financially. We were still able to close but our mortgage payment is now higher then what we were told it would be from the first program. This process was really frustrating. 

Billy Emberton's profile image
5 months ago

Derek was great to work with! 

Vyacheslav Shlyakhover's profile image
Vyacheslav Shlyakhover 
7 months ago

Derek and Andrea both were with me every step of the way, guiding and supporting me, answering my questions, helping, therefor this loan process was very smooth. they are very professional, knowledge people, I felt more like a friend rater than costumer. I can not express greater appreciations. Thank you very much, FRIENDS. 

Kirk Dorozsmay's profile image
8 months ago

Quickly replied to messages. Love that. 

Maxine Rolka's profile image
8 months ago

Excellent service 

Gilbert Rolka's profile image
8 months ago

Response time. Thorough. Communicates effectively. Capable of offering options or modifications as loan progresses and situations change. Very personable. Polite! Overall exceptional to deal with, knows his business well. Don't loose him!! 

Frequently asked questions about KBHS - Derek Mercer (NMLS#648871)

How is KBHS - Derek Mercer (NMLS#648871) rated?

KBHS - Derek Mercer (NMLS#648871) has a 5 star rating with 398 reviews. 

When is KBHS - Derek Mercer (NMLS#648871) open?

KBHS - Derek Mercer (NMLS#648871) is closed now. It will open on Thursday at 9:00 a.m.